I recently upgraded my modem router combo from an Arris after many years. This modem router was very easy to activate and connect to my cable provider. Its design is sleek and my download speeds have greatly increased.
While on the phone the tech walked me thru the process step by step on how to hook my router up. Unfortunately it still did not work but it was discovered the problem was on my internet providers side. But the Netgear employee was nice and took her time with me and i could tell she really cared about my satisfaction.