Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7 out of 5
4.7
(12,223 Reviews)
Open Ratings Snapshot
Rating breakdown 12,223 reviews
5 Stars
10,129
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product. 
(
39 out of 64
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5 out of 5
5
Awesome router for a great price
on September 14, 2021
Posted by: Connor Stine
I have no complaints for this router. We have had it a week now and have not heard of any issues anywhere in the house with it.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Excellent cable modem router
on September 13, 2021
Posted by: Gloria
Haven’t had a problem with this router. Installation was super easy
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Good router plus modem
on September 13, 2021
Posted by: Kat Av
This was a great purchase. I like the fact that it is a modem plus router in one. It has good coverage in our home and able to connect many different devises at once. It takes up little space.
Written by a customer while visiting netgear.com
Customer Rating
1 out of 5
1
challenge working
on September 13, 2021
Posted by: Sir Sean
We got the refurbished, I would not recommend it. We had to keep adjusting it, took a lot of time on the phone. I would say the customer service is great once you get somone on the phone. They are very patient which really helps when you are not very tech informed.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Much faster mbps
on September 13, 2021
Posted by: Marc Bowser
Bought it to replace rental equipment through Xfinity
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Great Modem/Router
on September 13, 2021
Posted by: Anonymous
This Nighthawk AC1900 modem and router combo by Netgear was very simple to install. By downloading the app it walked me through the steps for installation. The modem has fast download and upload speeds. It has met all of the needs for a busy household. It’s fantastic not to have to pay to lease one from your provider. I wish I had done this long ago!!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
works perfect
on September 13, 2021
Posted by: Ural Harris
will will deliver sped more than cable co gives me no issues was well satisfied with the last one a c3000 that was over 10 years old thats why i purchased this one
Written by a customer while visiting netgear.com
Customer Rating
3 out of 5
3
It’s OK
on September 13, 2021
Posted by: Meh
Nothing special here. Like all routers it will not send signal anywhere near as fast as advertised but you’re getting what you pay for.
Response from netgear.comBy Consumer Affairs, September 13, 2021
Hi Meh,

Thank you for your review and feedback. Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview

If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
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