Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,223 Reviews)
Rating breakdown 12,223 reviews
5 Stars
10,129
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
1
Exceptional Customer Service
on September 30, 2021
Posted by: Anonymous
I purchased a netgear modem router combo. I needed assistance connecting. Customer service was exceptional and I’m happy to share. I’ve been using netgear products for years.
Response from netgear.comBy Consumer Affairs, October 1, 2021
Hi Kelly Bowles,
Thank you for your positive feedback! Your 1-star rating of the product indicates a poor experience with this product. Based on your review comments it appears you actually had a great experience with the C7000 and Customer Support Team. We'd love to see your review updated to a higher rating based on your experience, 5 Star (being the best) rating.
Thank you,
NETGEAR Team
Thank you for your positive feedback! Your 1-star rating of the product indicates a poor experience with this product. Based on your review comments it appears you actually had a great experience with the C7000 and Customer Support Team. We'd love to see your review updated to a higher rating based on your experience, 5 Star (being the best) rating.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent Product
on September 30, 2021
Posted by: Christian K
Looking for something within budget without breaking my wallet? This cable router is great with user access and has an excellent range. I’m glad I upgraded to the Nighthawk!
Written by a customer while visiting netgear.com
Customer Rating
5
Good thing
on September 30, 2021
Posted by: Sanchez
Great system definitely helped my security cameras
Written by a customer while visiting netgear.com
Customer Rating
5
Great
on September 30, 2021
Posted by: James Trainor
Faster speeds, non existent lagging, great investment I would recommend.
Written by a customer while visiting netgear.com
Customer Rating
4
Netgear Nighthawk C7000v2
on September 30, 2021
Posted by: Marie R
Works well, but had to spend a few hours with the help desk when it first arrived due to a configuration issue and inability to connect. Help desk was amazing. Other than that, it functions as it should.
Written by a customer while visiting netgear.com
Customer Rating
4
Very fast modem
on September 30, 2021
Posted by: rkeene74
Modem works great. I have it set up in my basement and have great WiFi coverage for the whole house and even out into the garage.
Written by a customer while visiting netgear.com
Customer Rating
3
could be faster
on September 30, 2021
Posted by: Scott Golliver
Only pulling 200Mbps which is okay but should be better.
Written by a customer while visiting netgear.com
Customer Rating
4
Great product for the money
on September 30, 2021
Posted by: Anonymous
Love the product. Is compatible with Modem/Router I had with internet provider and was highly recommended by internet provider.
Written by a customer while visiting netgear.com