Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7 out of 5
4.7
(12,226 Reviews)
Open Ratings Snapshot
Rating breakdown 12,226 reviews
5 Stars
10,131
4 Stars
1,430
3 Stars
344
2 Stars
108
1 Star
213
62%of customers recommend this product. 
(
40 out of 65
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5 out of 5
5
It’s Netgear, expect the best
on October 5, 2021
Posted by: Anonymous
I have worked in the industry and installed and used netgear in many wireless applications. Netgear is a stand out product. I wouldn’t expect anything other than what I got. Excellence
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Amazing!!!!!!
on October 5, 2021
Posted by: Anonymous
Never knew I was missing out on so much! Such a great price for an amazing piece of machinery. Easy setup, clear instructions and honestly Amazing costumer service
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Best Router I’ve Had!
on October 4, 2021
Posted by: Taylor
The speed and simplicity of this modem router is amazing. It’s steps above the ones from the internet providers, and some of the other “store-bought” modems can be lacking. The Nighthawk hits all the marks, and I couldn’t be happier!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Easy set up!
on October 4, 2021
Posted by: Ashley
Tried out the router modem combo and this was the best one and easy to set up!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Excellent and Fast
on October 4, 2021
Posted by: Anonymous
This product works great. Very fast speeds and easy to set up.
Written by a customer while visiting netgear.com
Customer Rating
3 out of 5
3
Not very steady
on October 4, 2021
Posted by: Colleen
We bought the best internet and this doesn’t even reach our back room.
Response from netgear.comBy Consumer Affairs, October 5, 2021
Hi Colleen,

We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This troubleshooting resource should help you: https://kb.netgear.com/25182/Resolving-poor-5GHz-wireless-range-signal-from-my-NETGEAR-router?language=en_US.

If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Worlds great
on October 4, 2021
Posted by: Brenda val
Love that it’s two in one. Easy set up . Customer service was great help.
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
NightHawk AC1900
on October 4, 2021
Posted by: TheCajunYankee
It’s as fast as I expected, and handles multiple devices without a hiccup.
Written by a customer while visiting netgear.com
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