Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,226 Reviews)
Rating breakdown 12,226 reviews
5 Stars
10,131
4 Stars
1,430
3 Stars
344
2 Stars
108
1 Star
213
62%of customers recommend this product.
(
40 out of
65)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Good modem/router
on October 7, 2021
Posted by: Chris
Easy installation and setup. Has been working great for the past few days. No buffering or lag issues.
Written by a customer while visiting netgear.com
Customer Rating
5
Love my new Netgear
on October 7, 2021
Posted by: Mohammad Malik
Great product! Love the increased speed and range I’m getting. Highly recommended!!
Written by a customer while visiting netgear.com
Customer Rating
2
router slow
on October 7, 2021
Posted by: Anonymous
paying for 150 gbps . getting between 31 and 60 .
Response from netgear.comBy Consumer Affairs, October 11, 2021
Hi John Orlando Edwards,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/25182/Resolving-poor-5GHz-wireless-range-signal-from-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/25182/Resolving-poor-5GHz-wireless-range-signal-from-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Great signal
on October 6, 2021
Posted by: Pat Fousek
Easy set up. Great signal throughout house and outside
Written by a customer while visiting netgear.com
Customer Rating
5
Better than expected
on October 6, 2021
Posted by: D Costa
I was experiencing severe lags in my internet speed and connectivity for months. I decided to see if my old modem was the problem so I began researching a replacement. After looking at many websites that had modem/router ratings, I decided on the Nighthawk AC1900 based on price and reviews. I was not disappointed. My wifi is now faster than ever and I never lose my signal or experience weak signals anymore.
Written by a customer while visiting netgear.com
Customer Rating
5
Great modem
on October 6, 2021
Posted by: Francisco Morillo
Read great reviews about the modem, no complains so far, improved the internet speed and signal at my home.
Written by a customer while visiting netgear.com
Customer Rating
5
A great modem
on October 6, 2021
Posted by: Jim Stitt
Easy to set up. Great range. Compatible with most carriers.
Written by a customer while visiting netgear.com
Customer Rating
4
WiFi Router
on October 6, 2021
Posted by: Michael Tubbs
I think the product is really great and was fairly easy to setup, however there is one thing that needs improvement. The electrical plug. It’s enormous. You can’t hide behind a piece of furniture and nobody wants to see cords. Please address this!
Written by a customer while visiting netgear.com