Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7 out of 5
4.7
(12,226 Reviews)
Open Ratings Snapshot
Rating breakdown 12,226 reviews
5 Stars
10,131
4 Stars
1,430
3 Stars
344
2 Stars
108
1 Star
213
62%of customers recommend this product. 
(
40 out of 65
)
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Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5 out of 5
5
Excellent option
on October 19, 2021
Posted by: Phil
Was needing a good combo and have had easy installation and great service with product
Written by a customer while visiting netgear.com
Customer Rating
2 out of 5
2
Trouble
on October 19, 2021
Posted by: Elton Bouldin
Multiple Devices that operated seamlessly with previous router are able to “locate” this router. Support contacts spoke with thick accent that was very, very, difficult to understand. They “resolved” the multiple issues by telling me to contact the other devices support and closed the support ticket. Buy from different company.
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Good modem/router
on October 19, 2021
Posted by: Jassen
My netgear nighthawk ac1900 has performed very well for me. It is doing everything I need it to without fail. I would recommend it.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Exceptional value and performance
on October 19, 2021
Posted by: Kevin
Lives up to the performance you’d expect from Netgear. Would recommend this unit to anybody.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Awesome, as advertised
on October 19, 2021
Posted by: Anonymous
this was my 1st experience buying a modem router, normally id just get whatever the cable company give me. thankfully this was a great experience. Simple to set up, easy to monitor and i get great speeds through out the house!
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Fast install, keeps up with internet speeds
on October 18, 2021
Posted by: ET
The router works great! It was easy to install on our Comcast internet service. Our service is so much better since making the switch!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Great customer service
on October 18, 2021
Posted by: Hannah
Ordered this to avoid the installation service fee from my internet provider, but then struggled much more than I expected when I started setting it up. The Nighthawk app made it all a lot more straightforward of a process, and their customer service phone line was incredible! Finally got it all figured out at midnight, with lots of help from their team.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Amazing router and nighthawk app.
on October 18, 2021
Posted by: Phil edward
This is the third net gear router I have used for home network. They have provided easy setup and reliable service. The new nighthawk set up and worked flawlessly. Before I shutdown the old router I installed the nighthawk app and followed directions for setting up my new router. I think this step helped me work quickly through the process.
Written by a customer while visiting netgear.com
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