Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,226 Reviews)
Rating breakdown 12,226 reviews
5 Stars
10,131
4 Stars
1,430
3 Stars
344
2 Stars
108
1 Star
213
62%of customers recommend this product.
(
40 out of
65)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Works great!
on October 21, 2021
Posted by: Kylee
Easily covers my 1500 Sqft home and deck. It’s fast and was easy to set up and install.
Written by a customer while visiting netgear.com
Customer Rating
4
OK
on October 21, 2021
Posted by: CHARLES C VAN DIVER SR
The NETGEAR Nighthawk AC1900 WiFi Cable Modem Router (C7000v2) that I purchased is okay. Igot rid of the separate router and modem offered by my cable provided and bought this one that combines the two. I had hope to get a stronger internet connection. However, I got a weaker internet connection. The NETGEAR Nighthawk AC1900 WiFi Cable Modem Router (C7000v2) only gives me 2 bars of connection speed while my previous modem and router gave me 3 bars.
Written by a customer while visiting netgear.com
Customer Rating
5
I would recommend,
on October 20, 2021
Posted by: Stacey
I would buy again, modem very easy setup and internet running faster with this modem then the one I was renting from xfinity.
Written by a customer while visiting netgear.com
Customer Rating
4
Unexpected hurdle
on October 20, 2021
Posted by: Richard Brown
As competent as this router is, we have to return it. Xfinity will not allow us to us it with our triple play plan because it lacks a phone connection, a service we do not use. However, their triple play plans are the best values.
Written by a customer while visiting netgear.com
Customer Rating
5
Great and reliable
on October 20, 2021
Posted by: Alex
Used this product for over 2 years without any issues. Strongly recommend!
Written by a customer while visiting netgear.com
Customer Rating
5
Best ever!!
on October 20, 2021
Posted by: Carol langlois
We have had internet connection issues for YEARS Losing internet and constant buffering on Netflix Purchasing net gear was the best decision we ever made
Written by a customer while visiting netgear.com
Customer Rating
3
Unable to print
on October 20, 2021
Posted by: Francis Aneke
The router modem cannot see my laser printer. I followed the instruction on the manual and I called the support but they could not help. They sent me to a site to download some apps but the site is not working. The modem router cannot work for me if it cannot see my printer.
Response from netgear.comBy Consumer Affairs, June 11, 2022
Hi Francis Aneke,
Thank you for your review and feedback. Please email us your contact information along with your case number and a link to your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Thank you for your review and feedback. Please email us your contact information along with your case number and a link to your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Works great!
on October 19, 2021
Posted by: Xianlikethebike
It was exactly what I needed: a modem and router all in one. Has great coverage and easy to install.
Written by a customer while visiting netgear.com