Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,226 Reviews)
Rating breakdown 12,226 reviews
5 Stars
10,131
4 Stars
1,430
3 Stars
344
2 Stars
108
1 Star
213
62%of customers recommend this product.
(
40 out of
65)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
4
Quite good
on October 24, 2021
Posted by: Jim
Relatively easy to setup. Tech support was helpful as was my cable provider. Having the ports on the modem was a nice benefit that my previous router did not have. Running into difficulty with setting up the Time Machine drive.
Written by a customer while visiting netgear.com
Customer Rating
4
So easy
on October 24, 2021
Posted by: Jokadi
We finally upgraded our old modem with the netgear nighthawk. Installation was a breeze.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy Setup Great Product
on October 24, 2021
Posted by: Amy C.
Setup was easier than I expected! Great app - easy install. No more buffering!!!!! Happy with this product
Written by a customer while visiting netgear.com
Customer Rating
4
Modem review
on October 24, 2021
Posted by: Mike Cihak
It works better than the old one! So far it’s staying connected longer and with less frequent interruptions, but I don’t hold my breath with technological marvels these days!
Written by a customer while visiting netgear.com
Customer Rating
1
Not happy with current modem
on October 23, 2021
Posted by: Anonymous
Need firmware update as it loose signal too often and reboot resolve the issue
Response from netgear.comBy Consumer Affairs, October 26, 2021
Hi Vishal patel,
Thank you for your review. Please visit this link for more information regarding firmware updates for your C7000: https://kb.netgear.com/000036375/What-s-the-latest-firmware-version-of-my-NETGEAR-cable-modem-or-modem-router.
We also have a troubleshooting resource for any connection issues you may have. Please visit at this link: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US.
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Thank you for your review. Please visit this link for more information regarding firmware updates for your C7000: https://kb.netgear.com/000036375/What-s-the-latest-firmware-version-of-my-NETGEAR-cable-modem-or-modem-router.
We also have a troubleshooting resource for any connection issues you may have. Please visit at this link: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US.
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Great!
on October 23, 2021
Posted by: Kbrownfield
Our xfinity modem just wasn’t cutting it anymore. Now honestly our speed is crazy fast with this new modem. The password did reset itself to the default one but oh well. It works. We are happy and satisfied.
Written by a customer while visiting netgear.com
Customer Rating
4
Expectations Exceeded
on October 23, 2021
Posted by: Boomer
I thought it would perform marginally better than my previous Motorola cable modem router combo. But this NETGEAR Nighthawk AC1900 performs great and was easy to set up and alter/customize the network name and password. Highly recommend.
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome
on October 23, 2021
Posted by: James dailey
The device is working great love everything about it
Written by a customer while visiting netgear.com