Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,226 Reviews)
Rating breakdown 12,226 reviews
5 Stars
10,131
4 Stars
1,430
3 Stars
344
2 Stars
108
1 Star
213
62%of customers recommend this product.
(
40 out of
65)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Good modem/router combo
on October 27, 2021
Posted by: Mike J
Had to replace my old modem and decided to get one that had a router built in. So far no issues.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy
on October 27, 2021
Posted by: Tory
Easiest modem setup and activation ever. Nighthawk app gives you all the control and info you’d want. Great purchase!
Written by a customer while visiting netgear.com
Customer Rating
5
Reliability in a great package
on October 26, 2021
Posted by: VAUGHN
We have used this nighthawk for a year with great success. We have 4 tvs 3 computers plus Bluetooth all with a 200 maps service supporting high quality uhd downloads.
Written by a customer while visiting netgear.com
Customer Rating
5
So easy
on October 26, 2021
Posted by: Elijah f
This modem/router was easy to set up and make work. Really love the interface. Coming from a non technologic person. I actually learned something using this. I’m so happy with this and the internet connection is so fast and reliable. 5 stars
Written by a customer while visiting netgear.com
Customer Rating
5
Flawless gaming and upload speeds
on October 26, 2021
Posted by: Taylor
A must have item. Extremely enhanced all levels of my internet! Love it and very happy!
Written by a customer while visiting netgear.com
Customer Rating
5
Works great
on October 26, 2021
Posted by: Gordon
I use this modem/ router with Xfinity and haven’t had any issues. It works great and setup was a breeze.
Written by a customer while visiting netgear.com
Customer Rating
3
Works pretty good
on October 26, 2021
Posted by: Anonymous
Better coverage than previous router. But have to reset almost daily.
Response from netgear.comBy Consumer Affairs, October 27, 2021
Hi Timothy Coleman,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We have a few troubleshooting resources we recommend: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US, and also in case it is a Double-NAT issue please check out: https://kb.netgear.com/30186/What-is-double-NAT-and-why-is-it-bad?language=en_US.
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We have a few troubleshooting resources we recommend: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US, and also in case it is a Double-NAT issue please check out: https://kb.netgear.com/30186/What-is-double-NAT-and-why-is-it-bad?language=en_US.
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk c7000
on October 26, 2021
Posted by: Robin K
Good product so far. My work IT person recommended it saying it works well with our VPN.
Written by a customer while visiting netgear.com