Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,227 Reviews)
Rating breakdown 12,227 reviews
5 Stars
10,132
4 Stars
1,430
3 Stars
344
2 Stars
108
1 Star
213
62%of customers recommend this product.
(
40 out of
65)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Great Modem
on November 21, 2021
Posted by: Erica Blanton
I needed a quality 5G modem and I found one with the Netgear Nighthawk. Great speed, easy installation. Great product.
Written by a customer while visiting netgear.com
Customer Rating
2
poor quality
on November 21, 2021
Posted by: lapoinma
The router / modem was unreliable and the customer service was terrible. I returned it after 2 months.
Written by a customer while visiting netgear.com
Customer Rating
3
Disconnects from Netwok
on November 21, 2021
Posted by: Nikki
the item is nice but I think it’s more of an Xfinity issue that makes Netgear14 look bad. nice device poor service.
Response from netgear.comBy Consumer Affairs, November 22, 2021
Hi Nikki,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Good modem/router
on November 21, 2021
Posted by: BlueMom64
I needed my own equipment for a new internet provider and the Net Gear 95 meets my needs perfectly. I can run my Xbox, laptop, iPhone and tablet with no problems. Speed and reliability have been very good, setup was easy.
Written by a customer while visiting netgear.com
Customer Rating
5
All is going well
on November 20, 2021
Posted by: Anonymous
It was very easy to set up. Had to have a little help getting past one page called in got it solved quickly. Tech was very helpful
Written by a customer while visiting netgear.com
Customer Rating
4
Nice Modem
on November 20, 2021
Posted by: Manvendra Rana
This modem is really good but downstream led was never solid. Nevertheless I did not had issue with the internet and performance but ISP something wrong with downstream led.
Written by a customer while visiting netgear.com
Customer Rating
5
Upgraded to faster router
on November 20, 2021
Posted by: Ken Brown
I needed a faster router now that my cable internet speed has increased. I decided on the Netgrear Nighthawk AC1900 based on the online reviews. I am very pleased with the ease of setup as well as the increased speed I am now receiving. I like the look of the Nighthawk, it is very sleek and modern.
Written by a customer while visiting netgear.com
Customer Rating
5
Perfect
on November 20, 2021
Posted by: Christine Lannaman
Always used Netgear modem. The one I have was over 6 years. I previously move and my internet is working when it fe like. Get tired of resetting my modern and router. I purchase the Netgear nighthawk combo. It was the best thing I had done.
Written by a customer while visiting netgear.com