Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,227 Reviews)
Rating breakdown 12,227 reviews
5 Stars
10,132
4 Stars
1,430
3 Stars
344
2 Stars
108
1 Star
213
62%of customers recommend this product.
(
40 out of
65)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
4
Product has great speeds
on November 26, 2021
Posted by: Anonymous
Product has a nice black elegant look. Small and fits good in rooms. Has great speeds as well
Written by a customer while visiting netgear.com
Customer Rating
5
Great product that gives you great service
on November 26, 2021
Posted by: Tania Mahicka
I am glad I bought this modem/router combination as I wanted to not rent one. We like it and how it works and it looks very cute! Thanks
Written by a customer while visiting netgear.com
Customer Rating
5
Works great
on November 26, 2021
Posted by: Tmc
Purchased to replace the Comcast modem we were paying for each month. Easy to set up and works great!
Written by a customer while visiting netgear.com
Customer Rating
5
Issue solved
on November 26, 2021
Posted by: John Stamps
I’ve been having connectivity issues in my office because of how far the router/modem is from it. Buying this modem/router has solved me a bunch of headaches
Written by a customer while visiting netgear.com
Customer Rating
5
Issue solved
on November 26, 2021
Posted by: John Stamps
I’ve been having connectivity issues in my office because of how far the router/modem is from it. Buying this modem/router has solved me a bunch of headaches
Written by a customer while visiting netgear.com
Customer Rating
5
Better than the one my isp used
on November 26, 2021
Posted by: Ryan
Our internet was terrible with the modem and router provided by Optimum. It cut out dozens of times a day. Finally we got this and have had almost no issues since!
Written by a customer while visiting netgear.com
Customer Rating
1
Bad router okay modem
on November 26, 2021
Posted by: Aravbb
Did not get wifi speed with that of my ISP plan speed. I got one third of 5ghz wifi speed at maximum.
Response from netgear.comBy Consumer Affairs, November 30, 2021
Hi Aravbb,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network. Also, we recommend another resource to help you as well: https://kb.netgear.com/25182/How-do-I-resolve-poor-wireless-range-or-a-weak-WiFi-signal-from-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network. Also, we recommend another resource to help you as well: https://kb.netgear.com/25182/How-do-I-resolve-poor-wireless-range-or-a-weak-WiFi-signal-from-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Exceeded expectations
on November 26, 2021
Posted by: ghrad
Easy start up with Spectrum - completed in about 15 minutes. Provides max speed as purchased from internet provider. Range is excellent - 2000 sq feet with cement walls. No issues after one week.
Written by a customer while visiting netgear.com