Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7 out of 5
4.7
(12,227 Reviews)
Open Ratings Snapshot
Rating breakdown 12,227 reviews
5 Stars
10,132
4 Stars
1,430
3 Stars
344
2 Stars
108
1 Star
213
62%of customers recommend this product. 
(
40 out of 65
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5 out of 5
5
Amazing
on December 6, 2021
Posted by: Tyler
Had a four year old router from netgear that worked really well. Wanted to get my own modem/router combo, getting the rental price off my internet bill. Works amazing! Have usable wifi connection past my neighbors house!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Great upgrade
on December 6, 2021
Posted by: mutualfun2
What a big improvement over our old router. The ease of install was amazing. Recommend this router to anyone
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Best purchase ever.
on December 5, 2021
Posted by: Qasim Deen
Definitely better than Comcast’s rental routers plus I can keep it if I switch to another company. Easy to install especially with app it’s awesome.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Netgear Nighthawk AC1900 works awesome
on December 5, 2021
Posted by: Jesus Zayas Jr
Fast streaming , multi connections. No problems ,easy to set up . Priced right.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Great WiFi
on December 5, 2021
Posted by: Christopher S
I had a great experience with this product. It was a huge improvement over my last WiFi router. I enjoy the app that allows you see all of the devices on your network. The speed is incredible.
Written by a customer while visiting netgear.com
Customer Rating
3 out of 5
3
App not connecting to router
on December 5, 2021
Posted by: Jessica R
Installation was easy. I called Spectrum to switch then downloaded the Nighthawlk app. It was 10 minutes. The app no longer connects to router. We still have internet but are unable to access extra capabilities that the app provides. It has only been a few days since installation.
Response from netgear.comBy Consumer Affairs, December 8, 2021
Hi Jessica R,

Thank you for your review and feedback. We would like to look into the issues you are having with the App. Please email us your contact information along and a link to your review to netgearteam@netgear.com, and we will be happy to help you.

Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Easy set up, great performance
on December 5, 2021
Posted by: Rob P
Getting 4 to 5 times better download speed and twice the coverage of our old tired router.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Dependable
on December 5, 2021
Posted by: Pultee
Sleek looking dependable modem/ router. Just the occasional reboot after outages.
Written by a customer while visiting netgear.com
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