Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Amazing
on December 6, 2021
Posted by: Tyler
Had a four year old router from netgear that worked really well. Wanted to get my own modem/router combo, getting the rental price off my internet bill. Works amazing! Have usable wifi connection past my neighbors house!
I had a great experience with this product. It was a huge improvement over my last WiFi router. I enjoy the app that allows you see all of the devices on your network. The speed is incredible.
Installation was easy. I called Spectrum to switch then downloaded the Nighthawlk app. It was 10 minutes. The app no longer connects to router. We still have internet but are unable to access extra capabilities that the app provides. It has only been a few days since installation.
Response from netgear.comBy Consumer Affairs, December 8, 2021
Hi Jessica R,
Thank you for your review and feedback. We would like to look into the issues you are having with the App. Please email us your contact information along and a link to your review to netgearteam@netgear.com, and we will be happy to help you.