Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,227 Reviews)
Rating breakdown 12,227 reviews
5 Stars
10,132
4 Stars
1,430
3 Stars
344
2 Stars
108
1 Star
213
62%of customers recommend this product.
(
40 out of
65)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Awesome product
on December 10, 2021
Posted by: Huy Bui
Been using the router for more than 2 weeks, so far so good. We got no problems at all. Overall, great prices, and product . Highly recommended
Written by a customer while visiting netgear.com
Customer Rating
5
Working smooth and giving great connections
on December 10, 2021
Posted by: ASHOK THOLIYA
Very smooth working and giving connections well at all corner of the house
Written by a customer while visiting netgear.com
Customer Rating
5
It works great!
on December 10, 2021
Posted by: Anne S
I got this router because I pay for 100mbps with comcast and never got more than 50 with their modem that I pay for each month. I easily installed this router and instantly got nearly double the speed at 97mbps during prime time. I have about 20 devices hooked up to it, so overall, I am very pleased with this purchase - and not having to pay comcast more to upgrade my speed.
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk AC1900
on December 10, 2021
Posted by: Vicky Tillett
System is easy to set up and lightning fast. Customer service is knowledgeable and friendly. Just a reminder you need to call your cable provider to have them send a signal/add this to your account for it to work.
Written by a customer while visiting netgear.com
Customer Rating
5
Outten review
on December 10, 2021
Posted by: Ryan Outten
The router was easy to install with some information and has improved all of the performance on my devices. Some devices weren’t even working with my old routers wifi. Very happy with this product!
Written by a customer while visiting netgear.com
Customer Rating
5
The modem router is reliable
on December 10, 2021
Posted by: Anonymous
After using the Netgear tech for assistance, the install was complete. The tech was patient and very helpful.
Written by a customer while visiting netgear.com
Customer Rating
1
A Bad Decision
on December 10, 2021
Posted by: Josh
This combo modem, router is unable to have its firmware updated. No ISP will update it as stated by Netgear and there is no manual option. It is a security and sharing failed device.
Response from netgear.comBy Consumer Affairs, December 10, 2021
Hi Josh,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. NETGEAR provides your ISP with the latest firmware and your ISP updates your firmware. If your firmware is out of date, contact your Internet Service Provider (ISP) for assistance. https://kb.netgear.com/000036375/What-s-the-latest-firmware-version-of-my-NETGEAR-cable-modem-or-modem-router.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. NETGEAR provides your ISP with the latest firmware and your ISP updates your firmware. If your firmware is out of date, contact your Internet Service Provider (ISP) for assistance. https://kb.netgear.com/000036375/What-s-the-latest-firmware-version-of-my-NETGEAR-cable-modem-or-modem-router.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Great 2 in 1 modem and router
on December 9, 2021
Posted by: Tarrick Taha
For the price I’m surprised on the quality of both the modem and router on this, I would recommend this.
Written by a customer while visiting netgear.com