Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,227 Reviews)
Rating breakdown 12,227 reviews
5 Stars
10,132
4 Stars
1,430
3 Stars
344
2 Stars
108
1 Star
213
62%of customers recommend this product.
(
40 out of
65)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Great
on December 13, 2021
Posted by: Heather
Easy set up…transferred all network info quickly and easily
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent Router
on December 13, 2021
Posted by: Kev
This router has made an amazing improvement with the WIFI signal in my house. I have a full signal even outside my house and now my internet never goes down.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy to set up
on December 13, 2021
Posted by: John
This modern/ router was up and running in about 15 minutes! Being a person mid to later 60s it was easy to install.
Written by a customer while visiting netgear.com
Customer Rating
4
Good for the Value
on December 13, 2021
Posted by: Iliana
It works pretty well. Gave a 4 because there’s always room for improvement. It’s sometimes takes a while to download.
Written by a customer while visiting netgear.com
Customer Rating
2
Not worth it
on December 13, 2021
Posted by: Patricia Russell
We had to reboot this modem/router combo several times within the first week because it would freeze. The 5.0 option doesn’t work if you are more than 20 feet away, pretty much forcing everything to use 2.4. Also, the app will not connect to the router at all. Since none of the bells and whistles work, I wish I had gone with a cheaper model.
Response from netgear.comBy Consumer Affairs, December 14, 2021
Hi Patricia,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. Please email us your contact information along and a link to your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. Please email us your contact information along and a link to your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
4
Good
on December 13, 2021
Posted by: Bill B
Works well as far as I understand how they are supposed to work.
Written by a customer while visiting netgear.com
Customer Rating
5
Solid
on December 13, 2021
Posted by: Jerry E.
I have purchased 2 of them and they have both been very solid. I appreciate having the app as well and being able to control things from my phone. Satisfied customer.
Written by a customer while visiting netgear.com
Customer Rating
5
Out preformed competition
on December 13, 2021
Posted by: Colin W.
I purchased the C7000v2 after trying two other routers (with separate modems), we have a 600mb plan so speed was important and the other routers couldn’t quite get the range and speed we needed for our house. Once I got this Router it all changed, set up was amazingly easy, the app had many features beyond what I needed for my house but I am pleased nevertheless. But the best part is that I get wifi through my whole house at high speeds, and when wired in we are getting 500 Mb download speeds. All in all this router is the best choice I’ve made in awhile, save yourself some pain and annoyance and get yourself the C7000v2!
Written by a customer while visiting netgear.com