Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,227 Reviews)
Rating breakdown 12,227 reviews
5 Stars
10,132
4 Stars
1,430
3 Stars
344
2 Stars
108
1 Star
213
62%of customers recommend this product.
(
40 out of
65)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Working great
on December 14, 2021
Posted by: Ksr
Took a bit to get it set up. Tech support was very helpful and kind.
Written by a customer while visiting netgear.com
Customer Rating
5
Best Modem/Router I have ever had
on December 14, 2021
Posted by: Anonymous
Replace my xfinity rental equipment with Netgear and is the best decision ever made. Much easier to set on the app and way better speed on the wifi
Written by a customer while visiting netgear.com
Customer Rating
4
Great Hardware; Poor software and support
on December 14, 2021
Posted by: cjremley
The hardware seems to be working well. The installation process is prone to failure. The support was poor. Novices beware.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy setup and super fast
on December 14, 2021
Posted by: Aubie Scott Hunt
I am now getting my full speed from my ISP 600Mbs , wifi is stronger than my old unit. Great product
Written by a customer while visiting netgear.com
Customer Rating
5
Great Modem
on December 14, 2021
Posted by: Ben
Finally got tired of paying my cable company a rental fee to rent their modem. So far this has worked perfectly to replace it
Written by a customer while visiting netgear.com
Customer Rating
4
modem works great sometimes cuts out for a bit
on December 14, 2021
Posted by: Anonymous
im happy to say no more rental fees and for my service works well
Written by a customer while visiting netgear.com
Customer Rating
5
NETGEAR Nighthawk Review
on December 14, 2021
Posted by: Anonymous
My roommate and I have only been using this router for a few weeks but it’s been amazing! Easy to set up and has been providing better connection than I’ve ever had.
Written by a customer while visiting netgear.com
Customer Rating
3
Could be better!!
on December 14, 2021
Posted by: Oakleyguy4832
My devices tended to lag even though I spoke with my internet provider and went up to the next level.
Response from netgear.comBy Consumer Affairs, December 14, 2021
Hi Oakleyguy4832,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com