Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,227 Reviews)
Rating breakdown 12,227 reviews
5 Stars
10,132
4 Stars
1,430
3 Stars
344
2 Stars
108
1 Star
213
62%of customers recommend this product.
(
40 out of
65)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Works Magic
on December 23, 2021
Posted by: T9
Had problems with previous box after upgrading speed. Took only seconds after I got the AC1900 to go live to realize my previous box was lacking speed and basically obsolete. Buy it, use it, it makes a difference! Especially if you’re moving at speeds over 400 mbps
Written by a customer while visiting netgear.com
Customer Rating
5
Works Magic
on December 23, 2021
Posted by: T9
Had problems with previous box after upgrading speed. Took only seconds after I got the AC1900 to go live to realize my precious box was lacking obsolete. Buy it, use it, it makes a difference!
Written by a customer while visiting netgear.com
Customer Rating
5
NetGear Nighthawk
on December 23, 2021
Posted by: Jon
Great product and no problems. I highly recommend.
Written by a customer while visiting netgear.com
Customer Rating
3
Challenging setup!
on December 22, 2021
Posted by: Aaron Lockley
The setup was a challenge, it kept getting off line durning the process.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent and easy to use
on December 22, 2021
Posted by: Kyla wulff
The instructions are very clear. We had such an easy time transitioning over to the new system. Guides you through connecting to your service of choice. Worked immediately and has been so fast and consistent.
Written by a customer while visiting netgear.com
Customer Rating
5
Seamless connectivity and multi purpose.
on December 22, 2021
Posted by: Mir
Signal covers all corners of the house. Great option to support 5G networks along with the regular networks.
Written by a customer while visiting netgear.com
Customer Rating
3
Not as expected
on December 22, 2021
Posted by: Jose Gamez
I bought this modem/router to replace old one I had the unit is working fine, but not very well. Internet is knock off the air every now and then, my TV tells from time to time I have no access and quite often refreshing. I would say is average not very good.
Response from netgear.comBy Consumer Affairs, December 23, 2021
Hi Jose,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Very good router
on December 22, 2021
Posted by: Matthew Robey
Great to set up with the app, works seamlessly with xfinity and seems really quick compared to my old router.
Written by a customer while visiting netgear.com