Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,227 Reviews)
Rating breakdown 12,227 reviews
5 Stars
10,132
4 Stars
1,430
3 Stars
344
2 Stars
108
1 Star
213
62%of customers recommend this product.
(
40 out of
65)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Excellent Modem-Router Combo
on December 28, 2021
Posted by: NNY
Easy installation - very helpful Netgear App and handoff to Xfinity App! Easily connected to all devices. Strong internet and video streaming. Highly recommend!
Written by a customer while visiting netgear.com
Customer Rating
5
Great modem router
on December 28, 2021
Posted by: Ajay Mehta
it was very easy process to set up. Step by Step guide from Netgear made very smooth. Unit works as described
Written by a customer while visiting netgear.com
Customer Rating
5
Easy setup and fast wifi
on December 27, 2021
Posted by: Matt
The setup was simple when using the netgear app. We only pay for 50 mbps and have seen nearly 50 from the wifi. Great coverage even when placed in a enclosed area.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy setup and fast wifi
on December 27, 2021
Posted by: Matt
The setup was simple when using the netgear app. We only pay for 50 mbps and have seen nearly 50 from the wifi. Great coverage even when placed in a enclosed area.
Written by a customer while visiting netgear.com
Customer Rating
5
Very happy!
on December 27, 2021
Posted by: Lauren S
This device was super easy to set up and connect to my Xfinity internet. I’ve been using it for my home WiFi for the last couple weeks and I have been consistently happy with my internet speeds. Would definitely recommend!
Written by a customer while visiting netgear.com
Customer Rating
1
Slow speeds
on December 27, 2021
Posted by: Anonymous
Only got 70mbps download when existing router got 700
Response from netgear.comBy Consumer Affairs, December 29, 2021
Hi Robert,r,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend checking out these resources regarding checking speeds and resolving poor wireless signal: https://kb.netgear.com/000038894/How-do-I-check-my-Internet-speed, and also: https://kb.netgear.com/25182/How-do-I-resolve-poor-wireless-range-or-a-weak-WiFi-signal-from-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend checking out these resources regarding checking speeds and resolving poor wireless signal: https://kb.netgear.com/000038894/How-do-I-check-my-Internet-speed, and also: https://kb.netgear.com/25182/How-do-I-resolve-poor-wireless-range-or-a-weak-WiFi-signal-from-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Terrific
on December 27, 2021
Posted by: Jeanne
Glad I chose the Netgear Nighthawk. Easy to set up and works great.
Written by a customer while visiting netgear.com
Customer Rating
5
Great
on December 27, 2021
Posted by: Ida
So far so good. Easy to install and app set up was very simple.
Written by a customer while visiting netgear.com