Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,227 Reviews)
Rating breakdown 12,227 reviews
5 Stars
10,132
4 Stars
1,430
3 Stars
344
2 Stars
108
1 Star
213
62%of customers recommend this product.
(
40 out of
65)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Compatible with Xfinity
on December 30, 2021
Posted by: Phyllis Mc.
I love my netgear nighthawk, it’s compatible with my Xfinity services…I work from home and I have to use the Ethernet port to work and the internet and wifi speed is thumbs up with my router…u can’t go wrong investing in one…in the future I plan on getting another one but one with the VoIP so I can get a home phone and fax machine jack to hook up to it…I’m a very happy customer with my router
Written by a customer while visiting netgear.com
Customer Rating
1
Probably will return
on December 29, 2021
Posted by: Jason
Purchased after reading reviews as it seemed positive overall with people, it will not stay connected to my devices, it’s very frustrating to keep losing connection 15 feet from the router.
Response from netgear.comBy Consumer Affairs, December 31, 2021
Hi Jason,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Fast, reliable, small footprint
on December 29, 2021
Posted by: Jamie Parlow
This is a great modem/router. I particularly enjoy access through the app. The setup was quick, easy and straightforward. The unit itself handles the throughput as advertised.
Written by a customer while visiting netgear.com
Customer Rating
5
Great product
on December 29, 2021
Posted by: Tara
Have had improved internet connectivity and faster speeds
Written by a customer while visiting netgear.com
Customer Rating
5
Love my NetGear
on December 29, 2021
Posted by: Anonymous
This is my third NetGear modem/Router. Best there is.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear AC1900
on December 29, 2021
Posted by: J Eden
Switched from leasing Xfinity’s modem/router and purchased a Netgear Nighthawk AC1900. Should have switched a long time ago.
Written by a customer while visiting netgear.com
Customer Rating
5
Satisfied with it
on December 29, 2021
Posted by: Anonymous
I am completely satisfied with my new Netgear modem router. It is my second one. I needed an upgrade. I have almost no issues ever, even in bad weather.
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk Modem
on December 29, 2021
Posted by: Anonymous
I am very happy with this modem. I am not having any issues logging in like with our other modem. My son recommended I get the Nighthawk and he was so right.
Written by a customer while visiting netgear.com