Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7 out of 5
4.7
(12,227 Reviews)
Open Ratings Snapshot
Rating breakdown 12,227 reviews
5 Stars
10,132
4 Stars
1,430
3 Stars
344
2 Stars
108
1 Star
213
62%of customers recommend this product. 
(
40 out of 65
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5 out of 5
5
Nice Router
on January 3, 2022
Posted by: BamaTitan
This router does everything I need it to do. Fast speeds and easy setup with the app.
Written by a customer while visiting netgear.com
Customer Rating
3 out of 5
3
Decent
on January 3, 2022
Posted by: Gary
We have over 15 devices running at once so I’m not sure if it’s the Gateway or the mesh system but somethings still get kicked off
Response from netgear.comBy Consumer Affairs, January 5, 2022
Hi Gary,

Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.

If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Very good Modum/Router
on January 3, 2022
Posted by: Richard Gard
I was able to install it Im 77 and with customer service i had it up and working in 40 mins My son was amazed
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
High Quality
on January 3, 2022
Posted by: Zeaner
Very well made router. Fast Wi-Fi and plenty of ports.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Amazing performance
on January 3, 2022
Posted by: Ube
Update from standard provider modem. This is a different world, multiple device connected no sign of slowing down, better coverage of home, great control application! Highly recommended
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Great Performance
on January 3, 2022
Posted by: Anonymous
My router modem has worked perfectly. That’s why I bought Netgear!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Reliable
on January 2, 2022
Posted by: Sree Ayyala
a really good router and modem combo...with easy setup ..provides a reliable network connection and powerful to produce the high speed connectivity.
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Very good router
on January 2, 2022
Posted by: John B
This router has great range and connected quickly with my Xfinity cable internet. It is more expensive than other routers, which is my only negative comment.
Written by a customer while visiting netgear.com
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