Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,227 Reviews)
Rating breakdown 12,227 reviews
5 Stars
10,132
4 Stars
1,430
3 Stars
344
2 Stars
108
1 Star
213
62%of customers recommend this product.
(
40 out of
65)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
3
Good but not great
on January 5, 2022
Posted by: Anonymous
For the money it does it’s job. Seems like it can’t hold the 1 gig internet tho, starts strong but have to reboot about every 2 days.
Response from netgear.comBy Consumer Affairs, January 6, 2022
Hi Jamie,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
4
Overall good
on January 4, 2022
Posted by: Jay
Overall a solid router. Get some lag spikes very scarcely but no real complaints
Written by a customer while visiting netgear.com
Customer Rating
5
Great mid priced router/modem combo
on January 4, 2022
Posted by: Kyle L
Great price and great product from the Nighthawk line of netgear modem/routers!
Written by a customer while visiting netgear.com
Customer Rating
5
just what I needed
on January 4, 2022
Posted by: Bessy Carbajal
I can only say thanks netgear , great modem , great speed ,great everything!
Written by a customer while visiting netgear.com
Customer Rating
5
Easy Setup
on January 4, 2022
Posted by: Christine
I was super impressed with how easy it was to install this modem for my Xfinity service. I had no issues connecting and found the instructions and app very helpful. I was ready to go in about 5-10 minutes. Will definitely recommend!
Written by a customer while visiting netgear.com
Customer Rating
5
Net gear
on January 4, 2022
Posted by: James Almore
Good job working better than the Xfinity box itself
Written by a customer while visiting netgear.com
Customer Rating
5
Better than expected
on January 4, 2022
Posted by: gabe beach
considering how cheap this router is i’m suprised by how much it can handle. 4k streaming. smart home appliances. you name it. almost no latency at all
Written by a customer while visiting netgear.com
Customer Rating
5
The easiest setup
on January 3, 2022
Posted by: Gtownfire91
It was the easiest setup of any equipment that I have ever bought.
Written by a customer while visiting netgear.com