Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7 out of 5
4.7
(12,226 Reviews)
Open Ratings Snapshot
Rating breakdown 12,226 reviews
5 Stars
10,131
4 Stars
1,430
3 Stars
344
2 Stars
108
1 Star
213
62%of customers recommend this product. 
(
40 out of 65
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5 out of 5
5
Fast reception
on January 15, 2022
Posted by: Mesha81
The modem is awesome. It serves the need for our 1500 sq ft home.
Written by a customer while visiting netgear.com
Customer Rating
3 out of 5
3
Better wifi HORRIBLE APP
on January 15, 2022
Posted by: Erin
The app says it needs an update but there is no way to update. So it will not fully install. Spent to much time with netgear and isp trying to make it work.
Response from netgear.comBy Consumer Affairs, January 18, 2022
Hi Erin,

Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We would like to look into your case and see what additional help we can provide. Please email us your contact information along with your case number and a link to your review to netgearteam@netgear.com, and we will be happy to help you.

Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Faster than other modem
on January 14, 2022
Posted by: Franco
Much better speeds and overall function than my previous modem! Happy with the speeds I am able to get!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Sleek, easy and awesome
on January 14, 2022
Posted by: Anonymous
Unbox, plug it in, register and go. It’s that simple.
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Easy to set up but reception not so great
on January 14, 2022
Posted by: Jackz
Easy to setup but signal strength not so great. Nonetheless, worth buying instead of leasing equipment
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Netgearc7000
on January 14, 2022
Posted by: Tab
Works great faster speeds clearer streaming exelent up grade
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Netgear nighthawk
on January 14, 2022
Posted by: Anonymous
A little bit hard to set up had to have technical help. But once it works wow it works!! Plus I love the feature that on the side that we’ll hook up a device without the passcode!!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Great Modem/Router
on January 14, 2022
Posted by: Anonymous
I was tired of paying my internet company for my modem and router, a friend recommended this one to me and I am very pleased.
Written by a customer while visiting netgear.com
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