Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7 out of 5
4.7
(12,226 Reviews)
Open Ratings Snapshot
Rating breakdown 12,226 reviews
5 Stars
10,131
4 Stars
1,430
3 Stars
344
2 Stars
108
1 Star
213
62%of customers recommend this product. 
(
40 out of 65
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5 out of 5
5
Great unit
on January 16, 2022
Posted by: David Franklin
I bought this to replace a Xfinity unit and it works great. Faster with more coverage than the Xfinity unit. Covers my 2700 sq/ft house easily. Set up was a breeze with the Xfinity app. Xfinity just increased the rental fees on my equipment so this will pay for itself in a year.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Works Great with Xfinity
on January 16, 2022
Posted by: A Dean
Purchased this to cut cable and become a streamer for our family. Besides the extra time getting Xfinity to activate the new router we are very pleased with the speed and range in our home.
Written by a customer while visiting netgear.com
Customer Rating
3 out of 5
3
Dont get if you have Comcast
on January 16, 2022
Posted by: kherbig73
The modem itself was easy to setup, I have no issues with it. But comcast refuses to send you a correct boot file with the speeds you purchased. I have the 600MB extreme tier. Now I had the rented XFi Modem and I got over 600 on both wired and wireless devices. But this modem I only get 250MB Max wireless and 400 Wired. Multiple calls to Xfinity does nothing. And It has to be comcast end not my wires as I simply unhooked my old XFI rented modem and directly hooked up my Netgearand activated then I got the huge speed drop. Searching google I found many users with this exact same modem and Xfinity {comcast} have the same issues with no fixes. I will have to return the modem and get a different model unfortunately.
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Good
on January 16, 2022
Posted by: Nancy Cicas
Netgear Nighthawk love the conexión that give to my devices at home.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Great device
on January 16, 2022
Posted by: Akb
Easy set up the app was easy to install as well. The service is great would definitely recommend
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Net gear modem
on January 15, 2022
Posted by: TA Pen
We were using a modem we were renting from our cable company- constantly having trouble with streaming freezing up. New modem/router from Netgear problem solved!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Easy, fast and reliable
on January 15, 2022
Posted by: Anonymous
This item was so easy to set up. It took maybe 15 minutes and my home had internet that was faster than a modem I was renting from the cable company. It has been reliable so far and love the experience.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
“Night”hawk and day difference
on January 15, 2022
Posted by: Anonymous
Recently upgrade my modem and router rental from Spectrum to the Netgear Nighhawk Combo. Unbelievable difference. Better reliability. Finally getting the speeds I pay for and great data through the app.
Written by a customer while visiting netgear.com
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