Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,226 Reviews)
Rating breakdown 12,226 reviews
5 Stars
10,131
4 Stars
1,430
3 Stars
344
2 Stars
108
1 Star
213
62%of customers recommend this product.
(
40 out of
65)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
3
not impressed
on February 7, 2022
Posted by: Anonymous
[This review was collected as part of a promotion.] My router is sitting on my desk and phone also on desk. My Galaxy S9 plus has poor service with dropped calls and customers hard to hear. I thought the new router would fix this problem. No so.
Response from netgear.comBy Consumer Affairs, February 8, 2022
Hi Craig,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Big upgrade
on February 7, 2022
Posted by: C Haklik
[This review was collected as part of a promotion.] Upgraded from a decidedly old modem router and glad I did. The speeds are consistent and fast and install with my provider went smoothly.
Written by a customer while visiting netgear.com
Customer Rating
5
Fancy cable modem and router
on February 6, 2022
Posted by: Samiran kunsu
This thing is so much of breeze.Easy setup from box and works tremendously well.
Written by a customer while visiting netgear.com
Customer Rating
5
Fastest Modem Yet
on February 6, 2022
Posted by: Josie P
I love this internet it’s very fast and I’ve had no problems so far.
Written by a customer while visiting netgear.com
Customer Rating
4
Easy set up
on February 6, 2022
Posted by: Norma
Device was so easy to set up and its performance is good.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy set up
on February 6, 2022
Posted by: Maribel
Easy to set up and customer service is easy to access if you need help any day or night.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear25 review Great!
on February 6, 2022
Posted by: Gwen Gajajiva
Our equipment is working great and we really appreciate the service you provide
Written by a customer while visiting netgear.com
Customer Rating
5
Works very well
on February 6, 2022
Posted by: Andy Jozwiak
We have had the product for a month. No problems with it so far. That’s wonderful!
Written by a customer while visiting netgear.com