Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7 out of 5
4.7
(12,226 Reviews)
Open Ratings Snapshot
Rating breakdown 12,226 reviews
5 Stars
10,131
4 Stars
1,430
3 Stars
344
2 Stars
108
1 Star
213
62%of customers recommend this product. 
(
40 out of 65
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
4 out of 5
4
Buyer beware. Great, could be better
on February 14, 2022
Posted by: AmandaMarie
The router itself works great. The app the goes along with it (which is the whole reason we purchased this router) could use some work! We WANTED the ability to disconnect certain devices at any time however the app titles all the connected devices as “N/A” so unless you have MAC addresses for each device- we have no way of knowing which device we’re disconnecting!! So the app is pretty useless. They want you to purchase “Circle” as well as a family subscription just to do what we wanted to do with this device and it’s app. We thought this router was our investment around buying all those extras. Buyer beware.
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Honest Review of the NETGEAR Nighthawk
on February 13, 2022
Posted by: Anonymous
I love my new modem and router combo! It’s finally getting me the internet speeds that I pay for! Thank you NETGEAR!!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Happy with this cable modem and router
on February 13, 2022
Posted by: Jim Leapoldt
Does a great job of capturing the speed of my cable broadband connection.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
It works great.
on February 13, 2022
Posted by: Anonymous
I installed my Netgear cable modem/router and it works great. I have 5G WiFi and fast internet.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Internet/Wi-Fi router
on February 13, 2022
Posted by: ChazCro
Best ever. Tried others. Nothing compares to this one.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Solid modem Router
on February 13, 2022
Posted by: Anonymous
Modem was very easy to setup and immediately start using. There was a noticeable increase in performance and range from my older Netgear modem router. Very happy I decided to update my modem.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Good Router
on February 13, 2022
Posted by: Adrienne
We have had our router for almost four years and have never had an issue with it. It works great!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Router newbie thoroughly impressed
on February 13, 2022
Posted by: Zachary
I’ve only owned this router for a week but I’m pretty impressed with it. Great range, none of my devices seem to miss a beat (it is just me and my pieces of tech, no one else on the network.), setup was extremely easy with the QR code process. This is definitely overkill for what I have going on but I wanted it to be somewhat future proof. The app has a lot to offer as well, see what devices are connected or have been, the ability to reboot, and there’s also just the option to go through the set up and not mess with any of that.
Written by a customer while visiting netgear.com
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