Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,226 Reviews)
Rating breakdown 12,226 reviews
5 Stars
10,131
4 Stars
1,430
3 Stars
344
2 Stars
108
1 Star
213
62%of customers recommend this product.
(
40 out of
65)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Fast two in one
on February 16, 2022
Posted by: Victoriya king
great router/modem very fast, happy with my purchase.
Written by a customer while visiting netgear.com
Customer Rating
2
Not really good product
on February 16, 2022
Posted by: Tenzin
My internet dropping connections a couple of times already with this new router
Response from netgear.comBy Consumer Affairs, February 16, 2022
Hi Tenzin,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot the connectivity issue you are experiencing: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot the connectivity issue you are experiencing: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Great product!
on February 15, 2022
Posted by: Josh Pasaye
Very easy to set up and the instructions were very clear and it only took a few minutes
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear Nighthawk Cable Modem Router
on February 15, 2022
Posted by: Curtis Gach
Fantastic fast internet connection. I would recommend this product to anyone looking to purchase a cable modem router.
Written by a customer while visiting netgear.com
Customer Rating
5
Great product
on February 15, 2022
Posted by: Albert Pilkington
Net gear products always work well! The speed of this Modem router was noticeable and when you add to the outstanding customer support to get from Netgear why buy anything else
Written by a customer while visiting netgear.com
Customer Rating
4
Dependable and fast
on February 15, 2022
Posted by: Mctsoccer
Awesome modem/router. Does need to be reset on occasion when traffic gets heavy. Although that could be my ISP being dumb.
Written by a customer while visiting netgear.com
Customer Rating
5
Serves our needs
on February 14, 2022
Posted by: Nodak.Okie
Much better than old router, as this has served our laptop anywhere in our house, and yard. (the old did not provide service all those locations).
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear
on February 14, 2022
Posted by: Mary Allen
Recommended to me by my cable installer. Excellent!
Written by a customer while visiting netgear.com