Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7 out of 5
4.7
(12,226 Reviews)
Open Ratings Snapshot
Rating breakdown 12,226 reviews
5 Stars
10,131
4 Stars
1,430
3 Stars
344
2 Stars
108
1 Star
213
62%of customers recommend this product. 
(
40 out of 65
)
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Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5 out of 5
5
Miles better than the Xfinity router!
on February 17, 2022
Posted by: Alexandra Louis
I work from home and my internet was constantly disconnecting which put my job at risk, it had been happening for weeks and xfinity provided absolutely no solutions. They replaced my modem several times and each time it functioned just as badly. I have been paying for 600mbps, and with xfinity I was getting maybe 60-70 mbps - sometimes it would even drop to as low as 5-10mbps. After some research, I decided to purchase this netgear router, and after upgrading to this modem, my speeds are actually up where they are supposed to be! Netgear saved my career and my sanity!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Solid modem and router
on February 17, 2022
Posted by: Juliabugy
I did a lot of research prior to buying this modem and router combo. For the price it has great range, was easy to set up and keeps up with all of our streaming needs.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Very simple installation with app
on February 17, 2022
Posted by: Joseph Bieschke
I was up and running in a short time. The app made the process simple for one (me) that is a “user” and not a techie.
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Worked well, fast internet
on February 17, 2022
Posted by: Haydn
Shipped quickly, set up easy and internet worked great
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
It’s a great product
on February 17, 2022
Posted by: Larry D.
I had a competitor’s product that gave out. I went shopping, came home with the Nighthawk. Glad I did. Have as many as 3 televisions streaming at same time. Laptops and phones. All on Wi-Fi with no problems, highly recommend it.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Works faster
on February 17, 2022
Posted by: Joe
Installed easily, all items working. Much better than a SUDDENLINK rented modem/ router
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
The modem is amazing
on February 17, 2022
Posted by: Brett Langston
I ordered my modem a few weeks ago and I don’t have anything bad to say about it. It work s great and I have the best costumer service ever!!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Upgrade
on February 16, 2022
Posted by: Vern3r
My third NetGear modem router, and pleased with the improved speeds I am getting. A bit of learning how to set up but basically pretty easy.
Written by a customer while visiting netgear.com
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