Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7 out of 5
4.7
(12,226 Reviews)
Open Ratings Snapshot
Rating breakdown 12,226 reviews
5 Stars
10,131
4 Stars
1,430
3 Stars
344
2 Stars
108
1 Star
213
62%of customers recommend this product. 
(
40 out of 65
)
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Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5 out of 5
5
Doing its JOB
on February 23, 2022
Posted by: lgholliday
Working fine now - had some minor issues initially, but was not the fault of the equipment - i.e, operator error
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Simply works great
on February 23, 2022
Posted by: Erik240
Replaced my functional but old net gear modem and router with this and I couldn’t be happier. Seems to work anywhere I take my phone and everyone who comes over can use my internet without trouble. Good job netgear. Definitely got what I paid for out of this:-)
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Router is great, app is mediocre.
on February 22, 2022
Posted by: Anonymous
Router works great, wanted to use app to control access to specific users. App sucks for that.
Written by a customer while visiting netgear.com
Customer Rating
1 out of 5
1
C7000-100NAS
on February 22, 2022
Posted by: dan3
Gender:Male
I used to have this modem and it worked great. I had xfinity 400 mbps but after xfinity upgraded my plan to 600 i only receive around 270 even though my modem says 968. I cant call them because netgear charges for technical support. If anyone knows please tell me why im getting lower speeds i am pretty good technologically and have done everything but speeds remain the same and when i rent xfinitys modem i get full speeds
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Works as promised
on February 22, 2022
Posted by: Aabbott
We replaced a rented router modem with the Nighthawk, and it is working as promised. Installation was very easy. The only change I have noticed (which may be due to our ISP, not the device) is the occasional lack of resolution certain graphics (mainly emojis and images on social media), which began after installing this device and changing plans to a slower internet speed.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Up and running internet
on February 21, 2022
Posted by: Scott
Appears to work well. No problems. I was able to get it set up myself. I am not an expert . Customer Service was helpful.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Works well
on February 21, 2022
Posted by: Scott
Appears to work well. No problems. I was able to get it set up myself. I am not an expert . Customer Service was helpful.
Written by a customer while visiting netgear.com
Customer Rating
3 out of 5
3
My Opinion About Your Product
on February 21, 2022
Posted by: Mahesh
Doesn’t make difference with my old one Motorola, same workmanship
Written by a customer while visiting netgear.com
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