Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,226 Reviews)
Rating breakdown 12,226 reviews
5 Stars
10,131
4 Stars
1,430
3 Stars
344
2 Stars
108
1 Star
213
62%of customers recommend this product.
(
40 out of
65)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Excellent
on February 24, 2022
Posted by: Angel Zuniga
compatible to our xfinity Wi-Fi internet, easy to install and to setup. Highly recommend this product if you don’t want to keep paying the rental fee for the modem routers they provide.
Written by a customer while visiting netgear.com
Customer Rating
5
Solid
on February 24, 2022
Posted by: Josh B
Works well and to specifications. Great range, strong signal. Like any other router/modem it does need to be restarted every once in a while. Not reason enough to reduce rating.
Written by a customer while visiting netgear.com
Customer Rating
5
All Day Long!
on February 24, 2022
Posted by: Jeff Wiles
Our new Netgear not even thought about because everything works so great and fast you don’t even think about! That’s really what everyone wants!
Written by a customer while visiting netgear.com
Customer Rating
5
Loving it now
on February 24, 2022
Posted by: Toni Oros
Totally awesome now that I got everything going with your help
Written by a customer while visiting netgear.com
Customer Rating
4
Works well!
on February 24, 2022
Posted by: Anonymous
This router was straightforward to set up and seems as fast or faster than the one I was renting through my internet provider.
Written by a customer while visiting netgear.com
Customer Rating
2
Speeds are very unstable
on February 23, 2022
Posted by: Walter Oscata
This modem I have had hooked up for nearly a week and the speeds are incredibly unstable.
Response from netgear.comBy Consumer Affairs, February 24, 2022
Hi Walter,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you with troubleshooting: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you with troubleshooting: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
great so far
on February 23, 2022
Posted by: Jerry
Recommended by my son, he has the same one, doing everything I expected.
Written by a customer while visiting netgear.com
Customer Rating
5
Setup
on February 23, 2022
Posted by: Dave Rose
Once completing the necessary interaction with the cable company to remove their leased router/modem and identify the Nighthawk C7000v2, setup of the Nighthawk through NETGEAR was simple and quick. Since then, it has worked flawlessly.
Written by a customer while visiting netgear.com