Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7 out of 5
4.7
(12,226 Reviews)
Open Ratings Snapshot
Rating breakdown 12,226 reviews
5 Stars
10,131
4 Stars
1,430
3 Stars
344
2 Stars
108
1 Star
213
62%of customers recommend this product. 
(
40 out of 65
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5 out of 5
5
Easy setup, Quick Speed
on March 7, 2022
Posted by: Steven Perdue
The netgear app makes it easy to set up and I’ve had no connection issues since using the nighthawk.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
I love it!
on March 6, 2022
Posted by: Corey Hanna
As soon as I install this router, my Internet became three times as fast as it was before. I could not be happier with this equipment at the moment
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Easy hookup
on March 5, 2022
Posted by: Joseph Adrignola
Easy to hook up and seems to work better than my rental unit from my ISP.
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Good performance
on March 4, 2022
Posted by: Superhoss
Works well. Set up not as easy as it should have been. More likely a comcast issue.
Written by a customer while visiting netgear.com
Customer Rating
1 out of 5
1
slow peaice a crap
on March 4, 2022
Posted by: jason
This modem has caused problems since I first got it. Finally called Xfinity out and they diagnosed it has a bad modem. I put my old modem from a year ago and instantly my speeds jumped 10 fold.
Written by a customer while visiting netgear.com
Customer Rating
2 out of 5
2
Decent modem for the money
on March 3, 2022
Posted by: Dustin
Not overly impressed with the speeds it runs but it definitely does the job for the price
Response from netgear.comBy Consumer Affairs, March 4, 2022
Hi Dustin,

Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your network speeds: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.

If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Best Router Ever!
on March 3, 2022
Posted by: Luke Fox
Helps me stay connected to friends and family from across the world!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Best Modem Router Ever Brought
on March 2, 2022
Posted by: Raghavendra Kulkarni
Got this after old modem router combo started slowing down. Getting consistently high speed even after being in multi dwelling units.
Written by a customer while visiting netgear.com
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