Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,226 Reviews)
Rating breakdown 12,226 reviews
5 Stars
10,131
4 Stars
1,430
3 Stars
344
2 Stars
108
1 Star
213
62%of customers recommend this product.
(
40 out of
65)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
3
Not bad
on March 11, 2022
Posted by: Joe
Its ok, not getting the same speeds as my Xfinity modem/router on the speed test. Slightly more frequent disconnects.
Response from netgear.comBy Consumer Affairs, March 15, 2022
Hi Joe,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you troubleshoot your network and connection issues: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you troubleshoot your network and connection issues: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Would totally recommend!
on March 11, 2022
Posted by: Pam Sylvia
This 2 in one piece was super easy to assemble and will be easier to troubleshoot. Great modem/router! Must buy!
Written by a customer while visiting netgear.com
Customer Rating
5
BEST CABLE MODEM
on March 11, 2022
Posted by: Sterling Hair
This is a really great wifi cable modem/router. This is my 2nd Netgear I have owned and would highly reccommend one. Thank you NETGEAR,
Written by a customer while visiting netgear.com
Customer Rating
5
great modem router combo
on March 10, 2022
Posted by: jeff Grenier, CPP
This router performs exceptionally well, very fast, easy to set up and connect to. No issues whatsoever.
Written by a customer while visiting netgear.com
Customer Rating
4
Please with this equipment
on March 10, 2022
Posted by: Anonymous
Equipment was easy to install had problems with speed, called your customer support and had a good resolution
Written by a customer while visiting netgear.com
Customer Rating
5
Completely perfect
on March 10, 2022
Posted by: Everett Proctor
I bought one for my house to replace the modem that was given from the internet provider and it worked perfect with no problems and the Wi-Fi hit every inch of my house. So I just recently separated and and had to get my own place. Not a lot of money but I had to splurge and get another nighthawk and once again no problems with it at all. I have recommend them to all I talk to and several of my guys have purchased them for their homes. Thank you netgear for a flawless modem
Written by a customer while visiting netgear.com
Customer Rating
5
Easy to install
on March 10, 2022
Posted by: Kathyw
Modem router has easy to follow instructions. This replaced another Netgear one we had for over ten years. Great so far.
Written by a customer while visiting netgear.com
Customer Rating
5
works awesomely
on March 10, 2022
Posted by: Gregory
Bought to replace old modem router combo and could not be more happy with it.
Written by a customer while visiting netgear.com