Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7 out of 5
4.7
(12,226 Reviews)
Open Ratings Snapshot
Rating breakdown 12,226 reviews
5 Stars
10,131
4 Stars
1,430
3 Stars
344
2 Stars
108
1 Star
213
62%of customers recommend this product. 
(
40 out of 65
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5 out of 5
5
Reliable network
on March 14, 2022
Posted by: Je1101
Through our cable company I was always calling due to the modem not working or losing connection. With Netgear I have not lost internet connection or had problems with the modem.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Love the combo
on March 14, 2022
Posted by: Shaun Kelley
I discontinued cable TV. The Netgear Nighthawk AC 1900 WiFi Cable Modem router replaced my older Nighthawk router and the cable company’s modem. My signal is faster and stronger with my my new AC 1900. I couldn’t be happier.
Written by a customer while visiting netgear.com
Customer Rating
3 out of 5
3
No señal
on March 13, 2022
Posted by: Hector
La señal la daba mal, no se si por q era reparado, o por que razon ,el wifi era lento
Response from netgear.comBy Consumer Affairs, March 15, 2022
Hi Hector,

Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.

If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Very fast, easy setup.
on March 13, 2022
Posted by: Roy
Setup was super easy. Great speeds and great range. Love the new gear Wi-Fi app.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Perfect wifi equipment
on March 13, 2022
Posted by: Anonymous
Love this wifi cable modem router from GETGEAR. Easily to use, connect it and register.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Runs fast
on March 13, 2022
Posted by: Jarom Boswell
Product has been fast and have not had any problems
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Easy setup, strong signal
on March 12, 2022
Posted by: Nicole L
The app is easy to navigate. Internet signal is great. Couldn’t be more satisfied.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Excellent
on March 11, 2022
Posted by: Barb
We are TOTALLY satisfied with our new modem/router! It’s fast, reliable, and has passed our expectations! Also, I needed some help when I was installing it and the chat feature was unbelievably helpful!!
Written by a customer while visiting netgear.com
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