Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Easy Set up
on June 19, 2026
Posted by: Nancy Beauregard
I needed to upgrade my Wi-Fi and the Netgear Nighthawk was recommended. I put off changing the modem for a rainy day as it felt like something that would be painful and take all day. I am happy to report the set up was very easy and seamless and I was up and running great in no time.
Written by a customer while visiting netgear.com
Customer Rating
4
Spotty wifi
on June 19, 2026
Posted by: Anonymous
I have a very small house and I lose wifi in the room next to the router daily. Overall it seems decent other than the loss of wifi in a small space.
Written by a customer while visiting netgear.com
Customer Rating
5
Great and reliable
on June 18, 2026
Posted by: Tarrence Newborn
It’s so great. I don’t know how they fit in such a small package. This modem/router is the best one I’ve ever had in my life. The Internet’s always supreme and top-notch and never misses a beat no more lack spikes hip hip hooray.
Written by a customer while visiting netgear.com
Customer Rating
4
Works okay for being in an apartment
on June 18, 2026
Posted by: Valkyela
Honestly. With the amount of interference that is in our current apartment, it does a okay job. The main issue is that there is occasional issues with MTU with my jobs VPN. This can cause issues with me connecting to work. I have attempted changing the MTU to meet and it still occasionally gives issues. Overall, it's okay.
Written by a customer while visiting netgear.com
Customer Rating
5
Owned this for over 5 years
on June 17, 2026
Posted by: J P
The router has been steady over five years with no issues, unless there is a power outage
Written by a customer while visiting netgear.com
Customer Rating
5
Amazing router
on June 16, 2026
Posted by: Nick hammann
Completely happy with this router have had for several years with no problems and bout to replace my mediacom device and can tell is way more high tech and user friendly than there equipment. Highly recommend this unit to anyone for gaming or business use.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear Service/Help is Great
on June 15, 2026
Posted by: Diane
The problem turned out to be our Mac computer, and when that was changed everything with the modem/router worked fine.
Written by a customer while visiting netgear.com
Customer Rating
5
Fast
on June 15, 2026
Posted by: Lucas Rider
Old modem router shorted out, immediately went out to pick up another. Fast
Written by a customer while visiting netgear.com