Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,223 Reviews)
Rating breakdown 12,223 reviews
5 Stars
10,129
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Excellent product
on April 14, 2022
Posted by: Ron
Works ten times better than comcast equipment. Nighthawk ac1900 modem router
Written by a customer while visiting netgear.com
Customer Rating
4
Good product
on April 14, 2022
Posted by: May
My old modem and router always cause lagging and I have to unplug and plug the power all the time. Except that, some rooms receive the Wi-Fi singal weak. After I bought this netgear nighthawk ac1900 , the browsing lagging problem and weak signals problem solved. I am happy with this device.
Written by a customer while visiting netgear.com
Customer Rating
5
Works very nice
on April 14, 2022
Posted by: Anonymous
Easy setup, works very well, increased my internet speed, purchased it to upgrade my older modem.
Written by a customer while visiting netgear.com
Customer Rating
5
Great
on April 14, 2022
Posted by: DH
Very easy to install. Fast speeds. Works great. Good customer service.
Written by a customer while visiting netgear.com
Customer Rating
4
Works well
on April 13, 2022
Posted by: Matthew Tuszynski
Affordable router, decent speeds for the price. Does slow down if it gets too hot, or too many devices are running at the same time, but most of the time it works just fine.
Written by a customer while visiting netgear.com
Customer Rating
4
Works well
on April 13, 2022
Posted by: Matthew Tuszynski
Affordable router, and the app is very useful. It does slow down if it gets too hot, or too many devices are used, but normally works just fine.
Written by a customer while visiting netgear.com
Customer Rating
3
Mrs.
on April 13, 2022
Posted by: Dotti Paoni
I had to do a factory reset on the router. It was a bit difficult. I also had trouble connecting our Ring alarm to it.
Response from netgear.comBy Consumer Affairs, April 14, 2022
Hi Dotti,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem, and also: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem, and also: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear Nighthawk C7000
on April 13, 2022
Posted by: Melody Fulkerson
I absolutely love my new Netgear Nighthawk C7000. The speed and connection is tremendous. I just wish I had bought it sooner, sure would have saved a lot of frustration!
Written by a customer while visiting netgear.com