Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,223 Reviews)
Rating breakdown 12,223 reviews
5 Stars
10,129
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
4
Awesome product
on April 17, 2022
Posted by: Bryan price
I have had nothing but great things with the Nighthawk I wouldn’t trust any other brand of modem/router
Written by a customer while visiting netgear.com
Customer Rating
5
Worth it
on April 17, 2022
Posted by: Anonymous
Way better than the modem/router that the cable company gave me. The signal is so strong that i can get at least 2 bars outside my building.
Written by a customer while visiting netgear.com
Customer Rating
5
Love it!
on April 17, 2022
Posted by: McKenzie
Love all of the app features that come along with us router! It also looks modern and sleek on the outside
Written by a customer while visiting netgear.com
Customer Rating
5
Great Purchase
on April 17, 2022
Posted by: WMB
Purchased the Nighthawk to same money over box rental. Easy to setup. Phone support has minimal hold time. Very happy with purchase.
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk Router
on April 17, 2022
Posted by: waikerie
Works fine!! My previous Nighthawk finally quit after MANY years, so I got another one just like it!! Very Happy!
Written by a customer while visiting netgear.com
Customer Rating
3
Lacks power
on April 17, 2022
Posted by: Julian
Even though it’s rated to handle up to 800mb or so it only gets me 150 out of my 600 mb plan with xfinity. Xfinity is delivering the full 600 to the router.
Response from netgear.comBy Consumer Affairs, April 18, 2022
Hi Julian,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you with troubleshooting your device and wireless network: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem?language=en_US, and also: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you with troubleshooting your device and wireless network: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem?language=en_US, and also: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome modem router combo
on April 16, 2022
Posted by: Mandar Joshi
This product is great, really nice combo of modem router. Provides great range across multiple room. Gives optimal performance even after connecting multiple devices.
Written by a customer while visiting netgear.com
Customer Rating
5
Nice combo of modem Router
on April 16, 2022
Posted by: Anonymous
This product is great, really nice combo of modem router. Provides great range across multiple room. Gives optimal performance even after connecting multiple devices.
Written by a customer while visiting netgear.com