Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7 out of 5
4.7
(12,223 Reviews)
Open Ratings Snapshot
Rating breakdown 12,223 reviews
5 Stars
10,129
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product. 
(
39 out of 64
)
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Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5 out of 5
5
Amazing service
on April 21, 2022
Posted by: Anonymous
I contacted netgear because I was having trouble setting up the system. they walked me through it and made the whole process very easy. My internet is working better than ever. never realized how bad my old modem router was until I got this system
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
fast, reliable, perfect
on April 21, 2022
Posted by: Klaus
Netgear was and is my go to brand when it comes to networking. bought this one to replace old surboard modem and Netgear router. after trouble with Comcast I was able to solve the issues with Netgar Tech support. very good service, follow up emails and calls. another happy customer.
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Not what I expected
on April 20, 2022
Posted by: Anonymous
I replaced my 8 year old Motorola surfboard with the Netgear Nighthawk because I was experiencing slower speeds. I’m not at all satisfied with the Netgear Nighthawk, my speeds have been on par with my old modem and even slower at times.
Written by a customer while visiting netgear.com
Customer Rating
2 out of 5
2
Ethernet ports are wonky
on April 20, 2022
Posted by: Ckuzniew
The router works great. However, I have to unplug all Ethernet cables expect the computer before I boot my computer or the Ethernet to my computer doesn’t work. Thinking about returning it.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Super Powererd
on April 20, 2022
Posted by: W. F.
The basic router I had from the provider was running at 12-30 mbps. After getting this, I was hitting above 300 mbps. This thing is super powered, I love it.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Great Product
on April 20, 2022
Posted by: Morgan Headley
It works really well, it was super easy to set up and haven’t had any problems since having it!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Better speed for all devices
on April 20, 2022
Posted by: Twinkle Thakkar
I love this Netgear model and ot gives amazing speed
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
super unit
on April 19, 2022
Posted by: Anonymous
We purchased this to replace a discontinued Norton router and aging Netgear modum. It is a nice unit with a much smaller footprint than our older setup. It is also producing less heat and works very well.
Written by a customer while visiting netgear.com
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