Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,223 Reviews)
Rating breakdown 12,223 reviews
5 Stars
10,129
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Happy with purchase
on April 25, 2022
Posted by: jawoo100
I bought this product to replace an older ARRIS modem/router which had outdated security. The setup of the Nighthawk was easy and the updated security of this product eases my mind.
Written by a customer while visiting netgear.com
Customer Rating
5
Perfect for Xfinity
on April 25, 2022
Posted by: Sean Chase
I have the highest rated bandwidth speed for xfinity and the AC1900 keeps up with it perfectly
Written by a customer while visiting netgear.com
Customer Rating
3
Great product
on April 25, 2022
Posted by: Netgeek
Great device. Installation was effortless and took just a few minutes.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy to use
on April 25, 2022
Posted by: Jot
This modem/router combo is easy to set up using the app and has a great interface. Works perfectly with xfinity.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent purchase
on April 24, 2022
Posted by: Aggie Szymanska
This is my second device but this one was my own set up - got a bit confused in the beginning so it took longer than anticipated but everything works smooth and super fast. Thank you
Written by a customer while visiting netgear.com
Customer Rating
5
Much faster
on April 24, 2022
Posted by: Anonymous
We replaced a modem that was admittedly older, but now we have faster wi-fi with better coverage.
Written by a customer while visiting netgear.com
Customer Rating
2
its good
on April 24, 2022
Posted by: loo gary
Good for like up to 150mps but it is not able to handle the projected speed so I feel as so I was lied to since I am not getting at least 75% of the advertised speed
Response from netgear.comBy Consumer Affairs, April 25, 2022
Hi loo gary,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
It works great
on April 23, 2022
Posted by: Jarvs
This combo wifi modem works great for high speed internet and good area coverage
Written by a customer while visiting netgear.com