Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7 out of 5
4.7
(12,223 Reviews)
Open Ratings Snapshot
Rating breakdown 12,223 reviews
5 Stars
10,129
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product. 
(
39 out of 64
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5 out of 5
5
Great Router/Modem
on May 5, 2022
Posted by: Jonathon
I have had this router for a year now, and it has been great! All my devices connect with no problems and I no longer have dead zones in my house.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Nighthawk review
on May 5, 2022
Posted by: Charles Graham
Easy install. Economical way to eliminate monthly cable rental fees. Reasonably priced.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
An Upgrade
on May 5, 2022
Posted by: christopher lopko
This compact router gives me faster and much more coverage for my entire house. The price was good and welll worth the features.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Easy to install
on May 5, 2022
Posted by: Whitwty
The Netgear Nighthawk router modem was easy to install and up and running in minutes. So far it has been steady in service and able to handle multiple phones, a TV, and a computer. I’m very pleased with the Nighthawk and would highly recommend!
Written by a customer while visiting netgear.com
Customer Rating
2 out of 5
2
Bad connections
on May 5, 2022
Posted by: Anonymous
Could not get over 200mbps connection even though had 600mbps coming into home
Response from netgear.comBy Consumer Affairs, May 6, 2022
Hi Lloyd,

Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.

If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Awesome
on May 5, 2022
Posted by: Tim P
Solved my internet issues and provides great wireless strength
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Excellent
on May 4, 2022
Posted by: Jay
This is a definite need if you want to get the most out of your service.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Nice Modem Router
on May 4, 2022
Posted by: Ricky Makhija
Easy to install, high performance and gave two options for wifi.
Written by a customer while visiting netgear.com
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