Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,223 Reviews)
Rating breakdown 12,223 reviews
5 Stars
10,129
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Awesome
on May 6, 2022
Posted by: Ana
This modem router has been the easiest to install and been working smoothly ever since I got it setup.
Written by a customer while visiting netgear.com
Customer Rating
4
Device works great
on May 6, 2022
Posted by: Anonymous
I word give it 5 stars, but I installed th Nighthawk app on my phone and it is useless.
Written by a customer while visiting netgear.com
Customer Rating
3
Streaming virtual meetings problematic
on May 6, 2022
Posted by: JferLynn
In general the router has had good coverage, but my ping rate is inconsistent making virtual meetings glitchy and problematic. My old dying router provided better MS Teams streaming coverage. Not a great teleworking product unfortunately. Especially if you rely on Wi-Fi.
Response from netgear.comBy Consumer Affairs, May 10, 2022
Hi JferLynn,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Buen equipo!
on May 6, 2022
Posted by: Alejandro
Es de lo mejor que he probado aquí, anteriormente tení un equipo malísimo de Motorola y con este ahora el internet va volando.
Written by a customer while visiting netgear.com
Customer Rating
4
Good Cable Router
on May 6, 2022
Posted by: Ho fard
I got it about 3 weeks ago. It has ok coverage for 2 bed apt. wifi speed is good too.
Written by a customer while visiting netgear.com
Customer Rating
4
Good Cable Router
on May 6, 2022
Posted by: Hossein
I got this router about 3 weeks ago. it has ok coverage for two bed apt. The internet speed is good.
Written by a customer while visiting netgear.com
Customer Rating
5
Amazing so far
on May 5, 2022
Posted by: Sean
Getting 350-400 Mbps down and 15-20 Mbps up (Spectrum) consistency. Super happy with it so far. WiFi range has definitely improved. Easy to set up.
Written by a customer while visiting netgear.com
Customer Rating
5
Best router/Modem
on May 5, 2022
Posted by: Jarvis
Bought this about week ago and it run smoothly one of the best purchase I made
Written by a customer while visiting netgear.com