Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,223 Reviews)
Rating breakdown 12,223 reviews
5 Stars
10,129
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Wonderful purchase!
on May 11, 2022
Posted by: Desi
This was a wonderful purchase to have the dual modem/router. Definitely has been helpful to not have so many unnecessary items!
Written by a customer while visiting netgear.com
Customer Rating
5
Easy to setup
on May 11, 2022
Posted by: Sanchit Arora
The Modem Router combo was easy to setup and works with Comcast/XFinity. It helps us save cost on a monthly basis since we do not need to rent a modem. Additionally a combination of both modem and router reduces the number of devices to manage. The app is super useful as well and makes managing configuration easy
Written by a customer while visiting netgear.com
Customer Rating
5
Modem issue
on May 11, 2022
Posted by: Sanjay kumar
Thanks for giving useful information to resolve the issue
Written by a customer while visiting netgear.com
Customer Rating
5
Very happy
on May 10, 2022
Posted by: Anonymous
Replaced the standard issue internet company router with this device and there is no comparison to the service. Very happy customer!
Written by a customer while visiting netgear.com
Customer Rating
5
Happy Customer
on May 10, 2022
Posted by: Anonymous
Overall it was a great experience from the moment I purchased the device to installation of the modem/router. I did run into some complications installing it but that was cause I didn’t read the contents of the box n need a coax cable n the other was forgetting my password as I was setting up the Wi-Fi. Other then that I was helped in a easy n fast manner so I enjoy the speed a reliability of the netgear ac1900 (c7000v2) model.
Written by a customer while visiting netgear.com
Customer Rating
5
Works very well!
on May 10, 2022
Posted by: Candy
Works great, great help on the phone from the support team!!
Written by a customer while visiting netgear.com
Customer Rating
3
Router review
on May 10, 2022
Posted by: T K M
ROKU device and router have connection issues. Reset it multiple times with no improvement. 5G doesn’t seem available to connect with.
Response from netgear.comBy Consumer Affairs, May 10, 2022
Hi T K M,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Great product
on May 10, 2022
Posted by: Ryan P
This modem was super easy to set up and works well with Xfinity. It even had instructions how to sync with xfinity.
Written by a customer while visiting netgear.com