Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,223 Reviews)
Rating breakdown 12,223 reviews
5 Stars
10,129
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
MUST HAVE
on May 28, 2022
Posted by: Sebastian Duron
I’ve always wanted to upgrade the stock modem with this nighthawk C7000 V2 but never really convinced myself too but I can honestly say it’s well worth every penny!! I highly recommend anyone who has doubts to go ahead and upgrade and you’ll thank yourself later
Written by a customer while visiting netgear.com
Customer Rating
5
Best combo for Xfinity
on May 27, 2022
Posted by: Anonymous
I moved from another city and my AC1900 Modem/Router was waiting for me in the living room. I took me 5 minutes to call Xfinity to activate it, after that I was ready to set up all my devices.
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome product
on May 27, 2022
Posted by: Greg T
Two in one always better. Takes up less room. Quick and easy to install. Don’t know why I waited.
Written by a customer while visiting netgear.com
Customer Rating
3
Works well for the most part
on May 27, 2022
Posted by: Sarah Green
The Wi-Fi goes out every now and then, and it’s not the service. It always comes back on after 20 minutes but can be frustrating. Good speeds though!
Response from netgear.comBy Consumer Affairs, May 28, 2022
Hi Sarah,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear Router/Moden
on May 27, 2022
Posted by: CVoisin
It took a while to set up because of my internet company. But now that its all connected it works really well and my spedd is alot faster.
Written by a customer while visiting netgear.com
Customer Rating
5
Great quality modem router
on May 26, 2022
Posted by: Doug Mahana
I got this to replace a Motorola MG7700. It definitely feels like a step up in terms of performance and wifi coverage. It was very easy to setup. I've been using it for about a week and I'm super happy with it.
Written by a customer while visiting netgear.com
Customer Rating
5
Great new modem/router!
on May 26, 2022
Posted by: M. Landes
This new device answered all my needs. Easy to set-up, and consistent service for my entire two-story house. I highly recommend this model.
Written by a customer while visiting netgear.com
Customer Rating
5
Fast
on May 26, 2022
Posted by: Bobbokep
Replaced 5 year old router, modem and I am amazed at the speed and the lack of initializing issues
Written by a customer while visiting netgear.com