Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Very pleased with product
on June 21, 2025
Posted by: Anonymous
We were having trouble with our Internet and our provider suggested a new modem. We researched what was available and decided to try a Netgear modem/router combo. We chose the Netgear Nighthawk C7000. The set up was easy to follow on the Netgear app and we have not had any problems with our Internet since installing the new modem/router combo. Very pleased.
Written by a customer while visiting netgear.com
Customer Rating
2
No parental controls or scheduling
on June 21, 2025
Posted by: Feelingtrue
I'm very frustrated i can't set up a schedule for the router. I regret the purchase greatly. I tried to look it up ahead of time and got a vague answer that I took to mean it did, but apparently not this model.
Written by a customer while visiting netgear.com
Customer Rating
5
Works well
on June 20, 2025
Posted by: Sarah D
We have xfinity and with the help of the xfinity app and these instructions, setup was easy. A little confusing through naming your wifi, but downloading the nighthawk app proved to be the easiest way.
Written by a customer while visiting netgear.com
Customer Rating
4
Fast and great (now) …
on June 20, 2025
Posted by: Dan B.
The Nighthawk is now working flawlessly. But it took some troubleshooting. I enabled “DoS protection” and unbeknownst to me, it shut down the modern every time i visited websites that had more than just a few ads. (News websites, in particular.) There was no indication that it could be problematic to enable that option. I downloaded an Internet connection monitor and that helped me troubleshoot. Since i turned off DoS protection, the modern has worked flawlessly. Great speeds and a solid connection. I recommend! Just leave the DoS protection off.
Written by a customer while visiting netgear.com
Customer Rating
5
5 Years Later
on June 19, 2025
Posted by: Ryan Fedele
This Netgear router has been an absolute workhorse! I bought it five years ago, and it's still performing flawlessly. It's consistently delivered strong, reliable Wi-Fi throughout my home without any drops or slowdowns. Setup was a breeze, and I've never had to troubleshoot a single issue. For durability, performance, and sheer longevity, this router deserves every one of its five stars. Highly recommend!
Written by a customer while visiting netgear.com
Customer Rating
5
Great Product
on June 19, 2025
Posted by: James
My AC1900 Nighthawk has been a tried-and-true workhorse for the family. Plenty of speed reliable connection great range. I'm definitely a NETGEAR fan for life having owned this product.
Written by a customer while visiting netgear.com
Customer Rating
5
Wifi Solution
on June 17, 2025
Posted by: Anonymous
Tried the Arris WiFi Cable Modem G34 for almost two weeks, but suffered WiFi connection dropouts each day. Arris blamed my IPS for a weak signal but the WiFi connection still kept dropping after my IPS made numerous attempts to repair the signal. So I ultimately decided that I needed to try another WiFi Cable Modem. Once I exchanged the Arris product for my new Netgear Nighthawk my WiFi connection problems went away.
Written by a customer while visiting netgear.com
Customer Rating
5
Wifi Solution
on June 17, 2025
Posted by: THOMAS J HORN
Tried the Arris WiFi Cable Modem G34 for almost two weeks, but suffered WiFi connection dropouts each day. Arris blamed my IPS for a weak signal but the WiFi connection still kept dropping after my IPS made numerous attempts to repair the signal. So I ultimately decided that I needed to try another WiFi Cable Modem. Once I exchanged the Arris product for my new Netgear Nighthawk my WiFi connection problems went away.
Written by a customer while visiting netgear.com