Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7 out of 5
4.7
(12,223 Reviews)
Open Ratings Snapshot
Rating breakdown 12,223 reviews
5 Stars
10,129
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product. 
(
39 out of 64
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
3 out of 5
3
Netgear Nighthawk C7000v2
on June 20, 2022
Posted by: Jim Bull
I'm getting fair output on the 5g channel, but can't figure out how to get more than 300 mbs when I see a meter that says line delivering 1280. An Xfinity modem side by side provided 920 mbs.
Response from netgear.comBy Consumer Affairs, June 21, 2022
Hi Jim Bull,

Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.

If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Modem C7000v2
on June 20, 2022
Posted by: Sarah ontiveros
I like this model comes in handy best part about it is it's very easy to install not like the old fashioned kinds back in the past.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Good, fast router
on June 20, 2022
Posted by: Andrew
This is the best router/modem combo that I've tried. Easy to set up and great app to control your settings.
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Best router ive had yet
on June 20, 2022
Posted by: Anonymous
Does its job, plus more. This router def is better then any basic router given to you by your internet provider. I havent had 1 issues with it and ive had for a year or so
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
So far, so good
on June 20, 2022
Posted by: Phil K
Things are working as expected and the app has been very useful. Would recommend to others.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
A wonderful modem and router combo
on June 20, 2022
Posted by: Anonymous
I bought my Netgear Nighthawk AC1900 in hopes that the modem router combination would make it easier on my family to connect to the Wifi while i ran on the ethernet connection for gaming. So far we have had zero issues, even connecting with our internet provider was a breeze with this fantastic piece of equipment
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Worth the buy!
on June 19, 2022
Posted by: Arianna
Great price and works well. Super happy we went with this instead of paying for a monthly modem/router through comcast. Easy to install too.
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Nighthawk Router Netgear
on June 19, 2022
Posted by: Suzen
I recently moved and picked up the Netgear Nighthawk Router for all my Wi Fi (TV, Computer, phone). I have had spotty connectivity - perhaps it is the location - not sure. I also just purchased the Netgear Booster. It has been a week now and I notice very little improvement. I am still getting bumped off the connection. Hmmmm
Written by a customer while visiting netgear.com
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