Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,223 Reviews)
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Home networks
on June 30, 2022
Posted by: Sunghyun
I like the apps in which I can control the status of the WIFI. It provides a wide range of WIFI, and 5G when I need faster data transfer.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy setup
on June 30, 2022
Posted by: Anonymous
The instructions were pretty strait forward how to install. I chose to set up my device using my PC rather than the app you can use on a phone. I appreciated how the Nighthawk ac1900 was light weight
Written by a customer while visiting netgear.com
Customer Rating
5
The best
on June 30, 2022
Posted by: Monna
Setup was super easy and fast. The app makes it very easy to manage. It walks you through all the steps.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear Nighthawk
on June 30, 2022
Posted by: James Phillips
This router provides a ton of power and was easy to set up. All devices are connected with very good signal inside and outside of the house. No complaints here.
Written by a customer while visiting netgear.com
Customer Rating
5
Works great
on June 30, 2022
Posted by: Anonymous
It was easy to set up and I’ve had no problems. Happy with it!
Written by a customer while visiting netgear.com
Customer Rating
5
very solid, worth the money.
on June 30, 2022
Posted by: Nazareth Wright
I've known netgear products to very reliable for years. Even when I worked as a Comcast tech, they were always very reliable.
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk review
on June 30, 2022
Posted by: Molly Yetzer
This is a great product and work very well. Haven’t had any issues since purchasing.
Written by a customer while visiting netgear.com
Customer Rating
3
Works okay
on June 29, 2022
Posted by: AC1900 User
It works well if you have only a few devices connected. When adding more work computers or streaming HD/4K, connection drops frequently. This happens despite splitting traffic across bands. Was expecting more for the features advertised and the cost price.
Response from netgear.comBy Consumer Affairs, June 30, 2022
Hi AC1900 User,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you troubleshoot: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you troubleshoot: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com