Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7 out of 5
4.7
(12,223 Reviews)
Open Ratings Snapshot
Rating breakdown 12,223 reviews
5 Stars
10,129
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product. 
(
39 out of 64
)
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Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5 out of 5
5
Excellent Product
on July 1, 2022
Posted by: Anonymous
Replaced an xfinity rented modem. Better performance and no ongoing cost. Better range and faster.
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Great Range; needs restarting about 2x per week
on July 1, 2022
Posted by: CindyLouWho
Setting up the Netgear Nighthawk was easy and seamless when it came to connecting all of our home's devices. However, it tends to drop the internet and needs to be restarted about 2 times per week. A little frustrating.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Impressed!
on July 1, 2022
Posted by: Will Bellard
So far, I am very impressed with the performance of this modem/router. I should have bought one sooner.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Fast Internet
on July 1, 2022
Posted by: Connor
The Netgear is great, the internet is very fast and I've had better speeds since installing the modem/router. Multiple people can be using the wifi at once and all the traffic doesn't slow down the router.
It was also very easy to install and put together. It took maybe 30 minutes, and most of that was waiting for my internet provider to activate the router. The instructions provided by Netgear were very easy to follow.
My only criticism of the device is that it doesn't have the ability to combine the 2.5GHz and 5GHz networks (band steering) automatically. I know there are pros and cons to band steering, but it was nice to not have to manually select networks for devices
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Provides internet perfectly
on July 1, 2022
Posted by: Anonymous
We recently upgraded to faster internet speed and had to purchase a better capable modem, and we were recommended with this. It’s been nothing but great, and with the app you can view which devices are on the internet and it can also provide Guest Wifi! Easy to manage and view your profile.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Easy setup
on July 1, 2022
Posted by: Rebecca S.
This was an upgrade for an old Netgear system. So far the difference in speed has been noticably faster. Setup was easy. I plugged it in and activated it with my provider and was ready to go.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Nighthawk Modem Router Review
on July 1, 2022
Posted by: Jessie Taylor
Easy to set up and tech support was great. Just make sure you coax wire isn't on a split and is connected directly to the wall.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Fantastic Speed
on July 1, 2022
Posted by: Anonymous
Awesome speed and reliability. Couldn’t be happier!
Written by a customer while visiting netgear.com
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