Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,223 Reviews)
Rating breakdown 12,223 reviews
5 Stars
10,129
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Excellent reception
on July 5, 2022
Posted by: Michelle from CT
Upgraded to the Nighthawk when my new 5g phone kept dropping wifi while out in the yard. Since the upgrade no drops and all of our other devices are running faster! It was very easy to install with only one call to my cable provider, Cox.
Written by a customer while visiting netgear.com
Customer Rating
5
Fantastic
on July 5, 2022
Posted by: Roberto
It improved and stabilized my connection, it also considerably extended the Wi-Fi range
Written by a customer while visiting netgear.com
Customer Rating
5
Amazing
on July 5, 2022
Posted by: Roberto
It improved and stabilized my connection, it also considerably extended the Wi-Fi range
Written by a customer while visiting netgear.com
Customer Rating
5
it is good
on July 4, 2022
Posted by: Elaine Lin
The NETGEAR Nighthawk AC1900 WiFi Cable Modem Router is fast cable which I use now
Written by a customer while visiting netgear.com
Customer Rating
4
Netgear does it again!!
on July 4, 2022
Posted by: Dominic Sanderlin
I've never had a problem with netgear products and they delivered yet again!!! The set up was so easy a baby could do it! The only problem I ran into was with my cable company. Once I was in contact with them and gave them the Mac i.d. I was all set. If you're looking to replace your current cable modem I would definitely recommend Netgear products.
Written by a customer while visiting netgear.com
Customer Rating
5
Amazing quality router
on July 4, 2022
Posted by: Katerina Urbina-Lecomte
It was easy to set up. Just like the company says it is compatible to xfinity and although you cannot adjust any settings with the xfinity app everything else works perfectly fine.
Written by a customer while visiting netgear.com
Customer Rating
5
New modem
on July 4, 2022
Posted by: Anonymous
It took me a tiny second to get it to hook up but when I finally did it is flawless the speed is great very happy with it
Written by a customer while visiting netgear.com
Customer Rating
3
broken modem
on July 4, 2022
Posted by: Anonymous
not reliable for a premium equipment. lasted a little over a year before it started dropping internet signal to tv and computers.
Response from netgear.comBy Consumer Affairs, July 6, 2022
Hi Clifton,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you when experiencing connectivity issues with your device: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US.
If you are out of warranty and need help, you can still get help by posting your issues over in the NETGEAR Community forums. There are moderators and other community members that are happy to help out with any problems you are having.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you when experiencing connectivity issues with your device: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US.
If you are out of warranty and need help, you can still get help by posting your issues over in the NETGEAR Community forums. There are moderators and other community members that are happy to help out with any problems you are having.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com