Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7 out of 5
4.7
(12,223 Reviews)
Open Ratings Snapshot
Rating breakdown 12,223 reviews
5 Stars
10,129
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product. 
(
39 out of 64
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
2 out of 5
2
bulky set up
on July 14, 2022
Posted by: sandy
What a mess. I was screaming and throwing things at my computer. All the freaking passwords to remember and rules for passwords. Then the app sucks. Worked better to sign into comcast to set up. I should have gone with separate router/modem set up. I replaced my old netgear because I had to restart every couple hours after 2 years. This one already has slower internet than the last one. So much for advance in technology. Unfortunately after 4 hours of set up, I'm sticking with it until it craps again and by that time hopefully find something easier to instal.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
More than Expected
on July 14, 2022
Posted by: Roger Worley
When I purchased the Netgear Nighthawk cable modem router, it was to replace the one that we had previously. The old one had stopped working and my teenage children were very close to death themselves. That is, according to my son who said that he was
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
More than Expected
on July 14, 2022
Posted by: Roger Worley
When I purchased the Netgear Nighthawk cable modem router, it was to replace the one that we had previously. The old one had stopped working and my teenage children were very close to death themselves. That is, according to my son who said that he was
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Awesome, fast, Intranet!
on July 13, 2022
Posted by: Barbara
Once I got it installed it has been super amazing! Speed is quick, compatible with all my equipment throughout the house! Customer service is knowledgeable
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Great product
on July 13, 2022
Posted by: Tasha
This cable modem router has done great since I got it. Need help they also have an amazing customer service team. Will buy again
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Easy to setup, quick connection
on July 13, 2022
Posted by: Anonymous
Device was incredibly easy to setup, download the app, and you’re off. Great improvement from my last router!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Works very well
on July 13, 2022
Posted by: Sally Porter
Once setup was done, it has worked very well. Easy to manage the account online
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
lightning fast and easy to set up
on July 13, 2022
Posted by: sixthstreet
I never set up internet before, but it was easy. Very fast and unobtrusive.
Written by a customer while visiting netgear.com
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