Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,223 Reviews)
Rating breakdown 12,223 reviews
5 Stars
10,129
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Fast and Reliable
on July 16, 2022
Posted by: Kevin P Griffey
Very Awesome Router !!!! Love it so fast i have no more issues just fast fast internet
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome Performance Great Price
on July 16, 2022
Posted by: Jessica Kaiser
Never have any issues with this model. It is older, however, and does not support parental controls
Written by a customer while visiting netgear.com
Customer Rating
5
Set it and forget it
on July 15, 2022
Posted by: Ben
Recently made the switch to Spectrum and this was on their approved list of modems. The modem/router combination means this has a small footprint. The signal is strong. Setup through the app was easy. So far it is working exactly as I hoped it would.
Written by a customer while visiting netgear.com
Customer Rating
5
Great upgrade
on July 15, 2022
Posted by: D vincent
Our internet was not working well. After a long talk with the internet company they said I needed a new router. I bought this one with some skepticism. Still had issues setting up from the internet company side but the net gear side was great. It has been going strong now for a week. Their app is easy to use and an easy way to manage the internet for our house.
Written by a customer while visiting netgear.com
Customer Rating
3
My new router w/switch to Xfinity
on July 15, 2022
Posted by: Anonymous
Easy set up but signal strength doesn't seem to there. I also expected 5g to always be on -not but that could be a Xfinity problem!
Response from netgear.comBy Consumer Affairs, July 15, 2022
Hi Jim,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
3
My new router w/switch to Xfinity
on July 15, 2022
Posted by: Anonymous
Easy set up but signal strength doesn't seem to there. I also expected 5g to always be on -not but that could be a Xfinity problem!
Written by a customer while visiting netgear.com
Customer Rating
5
What an upgrade !
on July 14, 2022
Posted by: Alicia Spaid
I recently purchased this combo because my old modem and router were not giving me the proper download speeds I was
Paying for. Since updating to this device my speed have tripled. The span of coverage in my house also has expanded. It was so easy to install and set up. Truly glad I made this purchase
Paying for. Since updating to this device my speed have tripled. The span of coverage in my house also has expanded. It was so easy to install and set up. Truly glad I made this purchase
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent performance
on July 14, 2022
Posted by: Tyler Cali
Had bought this product to use as a modem and router and this product is excellent. Had used this product for gaming and having other devices connected and still performs well with everything connected.
Written by a customer while visiting netgear.com