Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,223 Reviews)
Rating breakdown 12,223 reviews
5 Stars
10,129
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Netgear AC1900 - great signal, fast
on July 20, 2022
Posted by: NorthShore25
The Netgear Nighthawk AC1900 provides a great signal so that I don’t need an Extender anymore. This is exactly what our home needed to meet up our upgraded 300mbps speed from Comcast. Great connection, pretty easy to set up
Written by a customer while visiting netgear.com
Customer Rating
5
Really great
on July 20, 2022
Posted by: Moorefunn1
Love this product. Excellent software that works with the router
Written by a customer while visiting netgear.com
Customer Rating
5
Great Product
on July 20, 2022
Posted by: Nate
I've been using this product for almost a year and have had not problems at all. I'm very happy with my purchase.
Written by a customer while visiting netgear.com
Customer Rating
5
Just as expected
on July 20, 2022
Posted by: Anonymous
Setup went smooth, the unit seems to have our computers running faster.
Written by a customer while visiting netgear.com
Customer Rating
5
Just as expected
on July 20, 2022
Posted by: Anonymous
Setup went smooth, the unit seems to have our computers running faster.
Written by a customer while visiting netgear.com
Customer Rating
2
Not good
on July 20, 2022
Posted by: Brandy
I have to keep resetting it to stay attached to my devices.
Written by a customer while visiting netgear.com
Customer Rating
5
My new Router
on July 20, 2022
Posted by: Michel consejo
So far it has performed as I was lead to believe, Netgear is a good Company to deal with
Written by a customer while visiting netgear.com
Customer Rating
1
somewhat disappointed
on July 20, 2022
Posted by: Anonymous
I need to reboot the device several times per day. Internet is intermittent. Spectrum insists the problem is not on their end.
Response from netgear.comBy Consumer Affairs, July 21, 2022
Hi Wayne,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US, and also: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US, and also: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com