Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,222 Reviews)
Rating breakdown 12,222 reviews
5 Stars
10,128
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Great network speed and connection
on September 2, 2022
Posted by: Cameron Giruzzi
I really enjoy the product. I am enjoying high speed connectivity and plenty of bandwidth
Written by a customer while visiting netgear.com
Customer Rating
5
very easy setup
on September 2, 2022
Posted by: Maf
Got this to replace an older Netgear Modem Router. This was easy setup. I've noticed less freezing with streaming now.
Written by a customer while visiting netgear.com
Customer Rating
5
Item works great.
on September 2, 2022
Posted by: Brenda sumner
We were suppose to be getting more coverage than we were. So bought a new router/monitor and it works great. TV’s are no longer going off in the middle of movies.
Written by a customer while visiting netgear.com
Customer Rating
5
Just what we needed
on September 2, 2022
Posted by: Kim61
Easy to find just what we needed to work with the service provider and exact specifications we wanted. Fast delivery and simple to follow instructions to set up and link.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy to set up
on September 2, 2022
Posted by: Janet Farrington
I am 80 and found this unit easy to set up and I am thrilled with the reception I get both on my TV, computer and other devices. Great product.
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome
on September 1, 2022
Posted by: Peggy
Easy set up works great and saving on my xfinity bill
Written by a customer while visiting netgear.com
Customer Rating
3
Nice
on September 1, 2022
Posted by: JB Jones
Router modem works great. The Nighthawk app stopped working once I had it all hooked up. Keeps telling me I'm not connected to the router yet I'm on the WiFi.
Oh well...
Oh well...
Response from netgear.comBy Consumer Affairs, September 9, 2022
Hi JB Jones,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/000058831/Why-can-t-the-Nighthawk-or-Orbi-app-detect-my-NETGEAR-or-Orbi-device.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/000058831/Why-can-t-the-Nighthawk-or-Orbi-app-detect-my-NETGEAR-or-Orbi-device.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Fast
on September 1, 2022
Posted by: Alexander Pineros
Fast, easy installation great experience with the app, very happy with this purchase.
Written by a customer while visiting netgear.com