Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,222 Reviews)
Rating breakdown 12,222 reviews
5 Stars
10,128
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Awesome!
on September 6, 2022
Posted by: Mike
This is a great whole house router, about 1500 square feet. I had a smaller router that only carried about half way thru the house so I had to buy an extender, however the extender was not needed after installing this router.
Written by a customer while visiting netgear.com
Customer Rating
5
I’ve had 0 issues with it. Very fast and efficient
on September 5, 2022
Posted by: lucas dalessandro
Saves so much money, especially in comparison from renting with comcast! Very user friendly as well!
Written by a customer while visiting netgear.com
Customer Rating
5
So far, great!
on September 5, 2022
Posted by: Christina Bryan
I bought this due to the Comcast one I was renting would drop the internet signal randomly throughout the day. I work from home so I could not have that. I was hesitant to buy this because is 200 but I am glad I did. The last two days at work, no dropped signal.
Written by a customer while visiting netgear.com
Customer Rating
3
cool
on September 5, 2022
Posted by: bess
Okay, the signal is weak for 2400 square house, but it was easy to set up.
Response from netgear.comBy Consumer Affairs, September 9, 2022
Hi bess,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Great
on September 5, 2022
Posted by: Rog
I purchased this router because I had a netgear router previously and it was great. The reason I purchased this one was because I wanted to update my old router. I believe that netgear is the best router going and I will always have netgear.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy Install - Works Well
on September 5, 2022
Posted by: KD
Easier than I thought it would be to setup and activate.
Written by a customer while visiting netgear.com
Customer Rating
4
Owner
on September 4, 2022
Posted by: Dean Langmaid
There was some difficulty setting it up, but we got there with the help of your tech support. We have used it for a week or two with no problems.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent.
on September 4, 2022
Posted by: Carl Brister
It's perfect for someone who isn't living in big house, or working at the big office.
Written by a customer while visiting netgear.com